Prestige Tire and Auto Service Center - Kingston (NY)

1 /5 matt samalin: My opinion and experiences: bottom line stay away at all costs I have many stories but safe to say the service center is filled with really shady people running it. We have been treated very poorly. One example: They have acknowledged a major problem with my car but told me because it is “common” they cannot help me further. I have a family and it is brake related-just unconscionable. Another: they tried to upswell my wife on a “diagnostic charge” of 160 to tell us what our check engine light code pertains to. I have many more stories. For the record I bought our car and serviced it exclusively with them-and they still couldn’t care less. They seem to ONLY care about volume and turnover and have so much business you are just worthless to them. I’ve reached out to the owner several times directly and he has never responded. I beg you find anywhere else to go-you’ve been warned.

5 /5 Kathleen Baran: Was very pleasant experience! Molly my advisor was professional and nice. Was thrilled they have a Toyota store! And the most important, my Toyota SUV was well cared for!! Thank you Prestige Toyota!

5 /5 Sam DeLong: Was traveling and discovered I had a flat, needed a tire patched quick. They took care of it. The staff was very organized, helpful and kind. If I lived near Kingston this is where I would bring my car for service.

5 /5 Kayleigh Bowles: Thank you Prestige! I needed to get a new car inspection, but my license plate lights were out. The place I brought my car to didn’t offer that service. I purchased the lights and called to see if Prestige could get me in. I was in and out in 10 minutes. They were SO sweet and did not charge me for the service (don’t worry, I tipped the guy!) A little bit of service and kindness goes a long way! :)

1 /5 Jym Luther: Schueled to have 2 recalls taken care of. Dropped car off and asked if they could check out the very loud clunking coming from the front end. I was told upon picking up my vehicle that they heard no noise at all. Ridiculous as just driving into garage doors they could hear it.I went straight to another shop who looked at it.Turns out the hardware it. My front brakes were broken and the front brake was barely hanging on. If you dont want to do the work at least say that and not pretend to and basically tell me Im an idiot and hearing things.