Ovations Salon Spa - Plattsburgh (NY)

5 /5 Brianna Baker: After a frustrating experience with another hair salon cancelling my daughters hair appointments 2 days in a row after we already showed up for the appointments and not cancelling until we showed up I ended up calling Ovations Salon Spa and spoke with Katy who was beyond so professional and nice and took on doing my daughters hair for us even though she was pretty booked for the rest of the day and we were a last minute call in the afternoon. She made the experience amazing for my daughter and her hair came out way better than we even expected. My daughter got a full head of highlights and a butterfly cut and her hair styled after. She made sure not only my daughters experience was great but also that me as her mother was at ease and had a good experience too. I will never be able to thank Katy enough for going above and beyond to make my daughters night and help us have her hair looking amazing for picture day. I will continue to bring her to see Katy and the salon was calm/relaxing and clean with such friendly people. Katy has a great personality and friendly and truelly shows she cares about her clients and enjoys her job.

5 /5 Maggie Sample: My experience was amazing!!! My girl was so personable and sweet. Such a fair price for an amazing pedicure. I will 100% be back!!

5 /5 brooke aubrey: Katy got me from a blondie to a beautiful brunette. She’s such an amazing stylist and person!! Love love love!!

3 /5 Angelic Hammond: I want to start by saying Kaylee was Phenomenal! I would recommend her to anyone. I called around to get an appointment for a kids cut and she had some same day availability. My son is only 20 months and he sat great Kaylee was awesome with him and the results were perfect. I brought my daughter back the next day and overall she was way to nervous and stressed to get her haircut Kaylee was great and tried to work with us as much as possible and I appreciate everything she did. The problem is this is very much not a kid friendly place and I felt very judged by the other stylist. I get it I have a 20 month old and my daughter is only 3.5 she essentially was throwing a tantrum but the other customers seemed very kind and understanding however I heard several unkind remarks from two of the other stylist in regards to myself and my children so unfortunately we won’t be returning. Again Kaylee was amazing and if you have the chance definitely book with her!