Lakeshore ENT
Pat Kelley I have been going here for a few years and have liked the doctors and treatment. at the time I started going there, the office staff was good. that was then and this is now. drove from the Brewerton/Central Square area for a morning appointment today to find out no doctors were there today and my appointment was canceled but no one contacted me. a good 45 minute ride one way. this has happened before. the office staff seems like a revolving door now and all I get is how people are so overworked there. trust me every time I am in there nobody is overworked. the waiting room has hardly any people in it and you have to wait for a while. if the staff knows that the doctors were not in there today, how about looking up the patients who were coming in and let them know to reschedule before we drive there. lady behind me at the counter came from Fulton and the same thing happened to her. a little common sense would be nice. and I need the appointment to get my ears cleaned out. rescheduling appointments a lot is totally inacceptable. I need care to my ears and not excuse !!!







