Montefiore Hutchinson Campus - Bronx (NY)

5 /5 Vonnesha Ripley: Great staffing, always clean, fast service, shuttle bus drops off and picks up. But you have to make sure that your not sitting in a long line of traffic. The 24 bus runs through here as well too.

5 /5 Julius Key: The staff, doctors and nurses at the Montefiore Edison and Hutchinson facilities were very helpful and extremely professional. I was very nervous and agitated having been injured and staying overnight in a hospital for the first time. Yet despite my fears and extreme disapointment, the staff was very patient, caring while carefully explaining the extent of my injury and the surgery procedure that was necessary. My operating surgeon, Dr. Kim, was also very professional and carefully detailed each step in a clear, concise and thorough manner. I truly thank Dr. Kim and everyone at both facilities for their help and assistance during a very difficult period in my life.

4 /5 Cherita Barbuto: Brand Spanking New Complex with Montefiore, Marriott, Office Complex with a Shuttle and bus to & from the Lexington ave 6 train. It runs approximately every 20 minutes.

1 /5 Alex Morales: I usually have great things to say about my visits to Montefiore. I am in hutch ll. My appointment was for 10:45. I am here for pre admission testing for surgery. I walk in and I am told to sign in at the desk at the end. I do that. I come back to the person and she asks me if I have signed in I tell her yes. Then I tell her that my appointment is in 5 minutes she says there are people in front of me and to sit down and they will call me shortly. Do appointments even mean anything in this section. I wait patiently and a little after 20 min I approach her again. I asked her if appointments mean anything here and she tells me the same thing and I tell her I’m just trying to ask questions and I felt that they were being ignored. She tells me again there are people in front of me and as soon as she’s done registering me she would call me and that there were other people in front of me and the sooner I let her do her job the faster I will be called. I was finally called around 11:28 only to discover I had no paperwork for blood work. I now have to wait till that goes through. I feel the sign in should be don’t right there when you see the ladies. It should be right next to them and they should try and register you when your right in front of them. At the very least there should be some sort of communication for those that have questions. They should not be ignored. Especially if it’s someone’s first time. Communication is important and spitting out the same thing to everyone who stops by your desk is not helpful. The person who finally attended to me was polite and answered all my questions. Hopefully I will get out of here soon. It is now 11:41. Just about an hour after I got here. All this wait just to draw blood and the order is not even in yet.

1 /5 abaldbrotha1965: The absolute worst! Patients have to constantly call to get things done. They tell you to use my chart. Why? The staff doesn’t look at it in a timely manner. Specialists at Waters Place book appointments 3 to 6 months away, This is not adequate patient care.