Lexi nails and spa - New York (NY)

5 /5 Michelle: Amazing amazing nail place for every occasion! I saw that recent reviews were pretty poor and was so confused by them because I had a great experience at Lexi Nails. I was recommended by a close friend (who goes here every time to get her nails done) to give this place a try and it was the most professional, sanitary, and personalized nail job I’ve ever had. There was a little bit of a wait even though I made an appointment, but the process was so smooth and quick. My nail technician immediately started asking me what color, design, shape, etc I wanted and would switch in and out with other technicians whose specialties worked with what I wanted. They did an amazing job with the shaping, chrome color, and extensions. They were also incredibly friendly and held conversation with me for a comfortable amount of time. The owners were also incredibly kind, taking photos of the nails and doing gorgeous designs on my friend’s nails. If you’re here for just a regular gel manicure, the price point is great for Manhattan. Getting extensions and designs is definitely more expensive but just depends on what you want. Generally, I’d definitely recommend this place to anyone looking to get a cute manicure in. Will be coming here again with friends!

5 /5 Maggie Weston: Hands down best in the city (pun intended). I’m actually really surprised there are any bad reviews. Everyone in there is kind and pay attention to detail. I travel from Brooklyn for the Gel X tips because I know they will always be great. Second to none with nail art.

5 /5 Marissa Cassidy: The staff is friendly & professional and the salon is clean. I get uv gel fills and they do a great job. The nail art can be pricey, but is SO worth it-they do a beautiful job! I always get compliments on my nails.

2 /5 Alysha Morgan: I have mixed reviews about this place but ultimately I will come back for my nail tech & her alone. Yoko is the BEST nail tech they have in that place. She is quick, efficient & very talented. I’ve never met a nail tech in the city that works in a salon that is as good as her. She is the only reason why I will return to this place. I was charged incorrectly at the end of my service. I double checked with the woman at the front and she confirmed the price so I paid and left. An hour later, while I was at work, my phone was being bombarded with 10 calls, 3 voicemails and a text. I was unable to answer my phone & didn’t not see the notifications until 2 or 3 hours later. Turns out I was undercharged and they were making sure I could pay the full price in a panic. Paying the difference was not an issue for me but as a business that is not the way to go about that situation at all. A mistake was made that they should’ve just taken accountability for. I paid the difference but this was VERY unprofessional and honestly enough for me to not come back if it weren’t for Yoko.

1 /5 Kathleen Eddie Miller: I’m not one to leave bad reviews lightly. I appreciate their effort to try to do what I was hoping for and I totally understand that these nail techs learn through doing nails and repetition. But, I asked ahead of time if they had a nail tech who was capable of doing the art I wanted. They absolutely cannot do 3D nail art and when I asked them to confirm they could, they said of course and then the woman who did my nails didn’t even look at my inspo pic for more than a second and they were messy and poorly done (they looked like I’d had the nails on for 3 weeks the second they finished doing them, that’s how messy). The edges looked chipped and messy, you could see the black paint under the chrome on all of my nails. The gel balls were inconsistent(I know they’re not meant to be perfect but they were actually messy, I’m not being a perfectionist) and the 3D art fell off in 5 days and then they ghosted me when I messaged them about it. The first time I went in the lady who did my nails gave me cat eye even though I said chrome and then they charged me more for chrome when I said she did it wrong. I happily tipped both times because I am not a monster and I know these individuals are working on my nails for an hour and deserve the money for labor. It’s nothing personal but it’s frustrating that I asked ahead to make sure there was someone who could do it. I wouldn’t have been upset if they said they weren’t confident that they could do it at all. They’re probably a great place to go for basic nails but they can’t do 3D even though they say they can and they’ll charge you the same price as a place that actually can do 3D.