Hudson Valley Hospice Dutchess County Office - Poughkeepsie (NY)

5 /5 kathleen Clark: Making the decision to start Hospice care for my mom was very difficult. But the moment she was accepted into their care we knew it was the right decision for her. Once accepted, her services begin quickly were provided with equipment we needed to take care of her at home. We had so much comfort and peace in knowing that the rest of her life’s journey would be at home. The services were very well coordinated. All staff were very compassionate and caring. We are forever grateful for the care provided . Hudson Valley Hospice allowed my mom to have her wish of spending her final days at home with her family and cats.

1 /5 Shari Clemens: I would give a zero rating if I could. First assessment of Mom was at 100 years and three months with a diagnosis of congestive heart failure, a qualifying event regarding which I had spoken to her cardiologist before contacting HVH, yet Hudson Valley hospice evaluated her and said she did not qualify. Fast forward two months, mom has declined; I know I live with her and assess her every single day. She is sleeping most of the day and night. She feels weak, unsteady, afraid she’s going to fall she has lost weight, she’s lost her appetite, her blood pressure is scary low, she has had a UTI and gets dehydrated. I called for second assessment; they came today and once again they were rejected her. What does it take for hospice to accept you? When you have 24 hours to live and you can fleece the insurance company? That’s not when you need them. This is a horrible program, and they actually inflict emotional harm on those who contact them. I would never recommend this hospice program to anyone, they are a disgrace.

1 /5 Virginia Rzekonski: I dont know about their hospice program, but the palliative program they started is not only bad but very cruel. After an intake, if they wont take you as a patient they wont return your calls or tell you, they just ghost you leaving you hanging. Having been under palliative care for several years now after being told by Hospital For Special Surgery, head of neuro at Westchester Med, my present palliative Dr who is retiring and my primary Dr i had no other options, seems HVHDCO deemed I was not a palliative patient. I had to call many times over and finally complain to get this information out of them. Stay away from their palliative team, they are cruel, unprofessional and lack the skills needed to be doing what they are attempting to do. Their nursing team puts themselves above some of the best hospitals, surgeons and Drs in the northeast. It was mind boggling. Be warned to stay away, as patients already suffering they will merely add to it in some very cruel ways.

5 /5 Victoria Vaccaro: my grandma was a patient since October 2021. she passed away last night, early this morning. I cannot begin to explain how grateful my family and I are to everyone who came here. Her nurses, Jolene & India, her aide Michelle, and the social workers (Kevon, Andrea, Stephanie) they were wonderful and words cannot explain how amazing they were. Everyone made her final days the best they could be. And my grandma went peacefully in her sleep, she was not in pain. She was talking to my grandpa who passed away in 2013, the night before, so i definitely think that’s who she crossed over with. thank you to everyone for all the incredible work you did.

5 /5 Greg Conti: My family and I want to offer our sincere thanks to Hudson Valley Hospice. When my father’s last days approached we called in Hudson Valley Hospice. The team rapidly responded and helped calm an exceptionally stressful time. They helped my father and the family throughout. As examples, he needed medication and it was delivered to his home in hours, the 24-hour help line regularly provided immediate expert advice, and our first meeting with a hospice nurse was compassionate and covered everything we needed to know. Once in hospice, my father and his caregiver had truly amazing support from an entire team of professionals. We couldn’t have asked for more. It takes special people to work in hospice, please accept our thanks for all your hard work and compassionate care. You are making a difference in the world.