5 /5 Celeste Douglas-Robinson: I have been a customer of Hair Concepts for over 6 years & can just kick myself for not being inquisitive early on on what this establishment had to offer. This sistah in business is very caring on what your needs are and what she can do for you to help you look beautiful, she is always educating herself on the latest trends but is a truly a traditionalist. I just love that she is right in my neighbor, shes a no nonsense entrepreneur and shell do all that she can to help your hair get right if its anyway possible, by the way, she has been known to do the impossible as well on the dead or alive.