First Place Tire & Auto Center - Port Ewen (NY)

1 /5 Crystal Santana: We’ve been going to this mechanic for about a year and a half, and it’s honestly gone way downhill. Recently we were told one price and ended up being charged $300 more—no warning, no explanation. Oh and heads up, now, apparently the price of oil has gone up by $20 out of nowhere? $75.60(tax included) a few months ago, to now being $90? Just feels shady. There are plenty of other family-owned shops in town that actually care about their customers. We’re definitely not coming back.

5 /5 Rasonda Curbelo: Ray is amazing. I have been coming to Ray for a few years now and I have no complaints. Hes honest he doesnt fix things that dont need to be fixed. He is always been very fair and helped us out in so many ways I definitely recommend him.

1 /5 Steven L: Went to have a wheel balanced they broke my center cap and the wheel weights were coming off. I took it on the chin and came back for a wheel alignment they proceeded to tell me that the components that were installed were loose when they were not. They also told me that the 2014 Jeep Wrangler comes with camber bolts on the front that were taken out . These guys dont know what theyre talking about the 2014 Jeep Wrangler does not come equipped with camber bolts on the lower control arms. They do however have cutouts that can be punched out so you can add aftermarket camber bolts. These guys dont know what theyre doing or talking about and are more likely to damage your vehicle than to repair it Ive been in the automotive industry for over 20 years and have never heard so much nonsense in one sitting. To add insult to injury he charged me $40 for putting my truck on a wheel alignment machine and never did a wheel alignment My overall experience was terrible and a complete waste of time.

1 /5 Alyssa Picard: I wish I could give this place zero stars. I’ve been here a few times on the recommendation of family, but each visit has been disappointing. I always end up being overcharged, and they add on extra services I didn’t ask for—sometimes adding a couple hundred dollars to the bill without warning. On my last visit, I needed my trunk lift fixed because it kept falling on me. I supplied a new part, but instead of properly installing it, they just removed a screw from the other side and left me with only one screw holding each piece in place. If that’s all they were going to do, I could have done it myself. Most recently, I asked if they could match or beat the dealership’s quote, which was already high. They said yes—only to charge me over $1,000 more than the dealership once the work was done. There was no phone call or any communication to let me know the price was going to be higher before proceeding with the repairs. If I had known, I would have chosen differently. Overall, I’m extremely disappointed and will not be coming back. The lack of transparency and the constant upcharges make it impossible for me to recommend this place to anyone.

5 /5 B L: Just had all four tires replaced here & had a great experience! Added on an oil change & inspection last minute with no issues. Really great prices & customer service, this will be my new go-to place. They also run the company that services our propane at home - Im glad to have met them! Very nice, fair & funny folks. Thank you Ray!