Deluxe Nail and Spa - Buffalo (NY)

1 /5 Ashley Dietrick: I hardly ever write reviews. Today was my first and last visit to this nail salon. My appointment was at 6:15 and I waited a long time to start. I didnt leave until 7:45. They took too many people and there was not enough staff. If that was the only problem, I wouldnt complain, it happens. Once I was at a station, a tech threw (literally) a blue tab on the water that hit my toe and dyed it blue. This caused my nail tech to dig and dig and dig to get the blue off from around my big toenail from the water dye tablet. I asked for rounded short toe nails three times, never quite got there. My nail tech was not skilled compared to other nail salons I have been to and it shows in the end result. I tried saying things multiple times even though Im super uncomfortable complaining. Including at the very end when I pointed out to the manager/owner that she completely missed part of my pinky toe nail so he CUT IT OFF. Oh and she filed my nails after the gel was cured, which I know breaks the seal. Pictures show poor finish, uneven toe nail shapes, and bizarrely cut off/ notched out pinky toe nail that was the owners response to me trying to show him how bad it was. Oh and still a little blue in the corner of my big toe. Just horrific. Never going back. (Still paid and tipped because I am not a horrible human)

2 /5 Lo Rivera: I came here with my 2 kids to get our nails done. My 13 year old & I got acrylics & my 5 year old got her nails painted. It was $195. Here we are less than 24 hours later and my 5 year old has 2 fingers that have nail polish left on them. I’m giving it two stars because I really do love my nails, but for $195 I expect a much better lasting quality.

5 /5 Dawn Hitzges: Phillip, Ivy, Andy and Cindy are among the best of the best when it comes to customer service! They are very friendly, and are accommodating with appointments... for the most part taken right on time (theres been a very short wait once or twice but thats to be expected in this business). Ive had appointments with all four and you cant find a better place for acrylics, gel nails and pedicures in the area. Ive been a customer for over 5 years, and am very particular, so that says something! This salon is always clean and bright, and relatively well organized in comparison to other salons Ive visited in the past; Ive never had a concern about cleanliness or sanitization here. **PRO TIP** If you need a custom design, Ivy is an amazing artist!

3 /5 Oda Mae: I always go here for a pedicure. My last experiment wasn’t the greatest. I had the guy who was all tatted up and I feel like he treats me differently every time I get him. I stopped going here for my nails because he did an awful job. The acrylic was super think and bulky and when I went to another salon for a fill she asked if I want them thinner. I couldn’t believe the difference. They looked normal and so much better. I’ve always gone here for pedicures but this last time always it for me. He didn’t cut down my nails, I didn’t receive any foot massage which is more annoying that I paid for the better pedicure too. The service has gone down over the last 7 years.

5 /5 Lori Pandolfino: Love this place. Everyone is super nice. Very personable. When I call they say ," hi Lori" it just feels nice when they know who you are. Great work with my nails.