1 /5 Fred Marshall: I would like a genuine answer as to why is it so difficult to see your primary care doctor?
My wife called the third week in August to make an appointment. Was told November 18th. Almost 3 months. She asked to be placed on a cancellation list and the appointment has now been moved to November 13th.
She called primary care with complaints and requesting to be seen again and was advised she would have to go to the emergency room. Is this the most effective way to handle patients who have a non-emergent issue? I understand emergent is at the discretion of the provider but give me a break, this is clearly a cop out.
Tried video visits twice. Was charged both times but never saw a provider. Was willing to go to the walk-in clinic but that was closed.
What is a patient supposed to do? Wait 3 months to be seen? From reading these reviews, it seems like Im not the only one with this complaint. People dont want to sit in the ER all day and pay an exorbitant copay for a concern that is clearly not emergent.
She has submitted a concern to the website that has been mentioned in previous responses from Guthrie. We would like actual person to be helpful with a solution, if thats possible.
