Cinderella Nails and Spa - Hamburg (NY)

1 /5 Nicole Kurzdorfer: I used to really love this place but they’ve gone down hill! Ace did my nails and other than the paint job, they’re pretty awful and sloppy. They are crooked and uneven. I had to file them myself when I got home. The are very lumpy and all different thicknesses. The uv light is WAY too hot!! I had to keep taking my hands out because it was literally burning my finger tips. My daughter’s fingers are all cut up. Her cuticles were nipped multiple times and one was so bad she needed a band aid in the car. I have reached out to them and they don’t seem to care! When it costs me $189, I shouldnt have to fix them myself when I get home!! We were also there for TWO hours. For how long it took it shouldn’t have been so sloppy.

5 /5 Mia Calandra: I got my nails done today and I love them, Ace did my prep and was super smooth I didn’t mind anything, Andy did my nails. He was super sweet but the pink glob stuff he used my my nails look a little weird. And my nails look a bit see through but I still love them! And I wish there was an option for the massage because it felt good but I did not really want it. But over all 100000000000000 stars

1 /5 Emma Wittenzellner: The man who did my daughters nails(she is 4) did amazing and was incredibly friendly, sat on the floor so she could stay close to momma and made silly faces❤️. The man who did my nails( I believe James) , a fill with gel polish, rushed through, without taking time to smooth them out all the way and didn’t get a new clear coat when his was running empty. Disgusted that I paid for this.

1 /5 Tammy Barone: Worst pedicure ever. Unfortunately I do not remember the guy’s name. he barely did anything to my nails or feet even though I asked him to give attention to 2 issues. From beginning to me sitting at the drying table, 20 minutes. I’ve had bad pedicures before, but at least those places made it seem like was worth my time. I guess he just wanted to get back to watching whatever on his phone. Won’t be back.

1 /5 Trinity: I got a Gel set from this location Saturday, 12/21. As of today the 27th, my nails are all chipped and have to be redone. During the process of receiving the gel polish this establishment did not have me wash my hands once, even after the gentleman cut me with blood exposed, they still did not have me wash my hands or apply any antibacterial products. They did not cut/push back my cuticles at all, they used the nail drill to grind away dead skin. I got one coat of polish and had to ask the nail tech to apply more so it actually looked like it was supposed to compared to the model I chose from. Beyond disappointed with the quality, especially for being charged $45 for a gel set when my nails were clean no polish removal needed coming in. Will not return and do not recommend going to this establishment because of hygiene and quality issues.