1 /5 Cher Freda: Really disappointed. I made an appointment with Nina but when I walked in no one checked my appointment and I didn’t get Nina. I was called over to someone I assumed was Nina because it was my first time there. I asked for a square medium set and I knew things were going downhill when she cut my nails into a coffin shape. I didn’t want to be annoying my first time there and have her take my tips off so I dealt with it.while this was happening a women goes to grab their appointment book and calls me in the chair. This was Nina who my appointment was supposed to be with. She hung up the phone and said nothing. Didn’t even mention that my appointment was to be with her. I even asked if she called me and she just said yea. I noticed it was Nina when another client came in and called her by name. The other woman did my nails and all in all they came out okay, but when I went to pay it was $95. She charged me $35 for my design and $5 for the shape I did not ask for. I have never paid more than $30 for my design even when it is more intricate than this unless I have gems or 3d art. Which is worth the extra cost. She didn’t even give me a second coat of polish. I called her on it and she didn’t say she would remove the charge for the shape I didn’t ask for. She just looked at me and held her hand out for my card. I have no problem paying for my service based on what I asked for, and I would’ve tipped her $20 because I used to work in the service industry and I always tip that much, and even with all of this, I still tipped her $15 for work that in my opinion wasn’t worth the cost. Especially since my pinky nail is literally sticking straight up with my hands flat. No idea that was even possible. I want to come back and get my nails actually done by Nina because I was referred to her, but this left a sour taste in my mouth.
Edit:I will literally never come here again. After 4 days 6 of my nails lifted. For $95…you’ve got to be joking. Avoid at all costs.
