Ali Marhaba, MD - Binghamton (NY)

Tim Hubbard I was a CHF patient for four years at this location until December 3, 2024. In the four years as a patient, I had three different cardiologists. The first two cardiologists left the practice for personal reasons. My scheduled appointment in September 2024, was canceled due to the lack of an available physician. The appointment was scheduled again for December 3. When I arrived for my 2:30 PM appointment, I was checked in and waited an hour and a half. Other patients came and were called back to see their providers and left. I asked why I was waiting so long and the front desk assistant said, “this is crazy, I don’t know what happened.” She left the desk for five minutes and came back and tried to schedule yet another appointment for the following week. The following day, the clinic reported me as a “no-show“ and started a string of harassing phone calls to try to get me to reschedule. As far as I know, they have dishonestly billed my insurance for the so-called no-show. There was no apology given. It is quite clear that they do not put their patients first as they consistently failed to provide me with consistent and professional care.

david clifford Amazing care with both of our children. Having a disabled child receive great care in this area is scarce but this office is wonderful from the front office staff to the nurses and doctors. They not only listen but have good knowledge in disability care and suggestions, helping us make more better and informed decisions. Couldn’t recommend them more to any friends or family looking for better care in the area.

Patricia M DiSaverio Adapthealth, was wonderful to me. It was a (Friday) Holiday weekend,after seeing my Lung specialist for exacerbation of Asthma, her ordered a nebulizer machine. It was now 10 minutes to closing and instead of telling me to call back on Tuesday like another company; Knowing I was having difficulty breathing, Adapthealth delivered my equipment right away. The driver was both pleasant and professional. Thank you Adapthealth for caring, your name says it all!

Bobby Scott After being here for the last 6 months I have found that the staff here really cares about all the residents. The activities director always has fun things set up for everyone and the administrator is always there for the residents and her employees. Here at Christmas time, they had all the hallways decorated and it really put out a home feeling. I am proud to be able to help people and its a joy to watch others do the same.

Kate DiGraziano I have to say, I was pleasantly surprised with the quality of care I received at the Triage/CPEP units. I came in with pretty severe withdrawals & suicidal thoughts, and the nurses/in-house psychiatrists could not have been more compassionate, non-judgmental and attentive towards me. Not only that, but they were very professional in giving me a concrete mental health plan going forward (setting up an appointment with a new psychiatrist for medication management, and another with a social worker I can speak with going forward). It made me feel like I was not alone in this, which is very important in my opinion. If you are in crisis, it can be scary to think of going to one of these places. But I can assure you, one mentally ill chick to another, they will help you here. The waiting room is a bit chaotic -- but once youre back in a room, they really will take care of you. Highly recommend for anyone going through a similar crisis -- there is nothing to be afraid of, they truly want to help you feel like yourself again.

Michael Dellacorino Dr. Federico is by far one of the best physicians. He takes his time with his patient, has a very calm demeanor. He is very attentive and listens to his patient. Gives positive and constructive advise. I feel he always gives an honest answer. The staff is all great too. You can tell they are all committed professionals. Keep up the good work. Highly recommend Dr. Federico!!!

Lauren MacVicar Went there and absolutely loved the place. The staff were amazing to the person we went to visit. Nurses were always coming in to check on them and when the person was upset they calmed him down. Thank you so much for being kind to that person I truly appreciate it.

Rebekah Cohrs It feels like youre going into a forgotten basement cave when you go in. Just the rooms themselves are so cramped and dated, it definitely does not feel like youll be a priority. I challenge John Carrigg to send his loved ones there. I doubt he would. The nurses all were kind, I was impressed with their care. Thats literally the only positive though. Its been well over a full day with no updates. One Dr spoke to me to get background info almost 24 hours ago at this point. At that time she said Id hear back in a few hours. I waited hours with a patient hoping to get an update, still nothing. Had there been any other feasible option Id be gone in a heartbeat. The lack of social workers or advocates there to assist people unable to make informed decisions on their own there is appalling. I was with a patient and actively seeking answers and got none. What on earth about all those going in with no loved ones to assist? Its like theyre in a black hole where their only use is for the hospital to pad their income through multiple tests that no one ever gets the results to. Again, immediate staff, nurses, guards, I was impressed with their empathy and caring, but they definitely seem to be stuck under the typical issue of out of touch upper management whom assuredly would go to the new Wilson wing if they needed to get treated. If you go here seeking mental health treatment for you or a loved one I am quite sure youll leave scarred from the experience and with new issues to deal with in therapy. This place does not end the cycle, it perpetuates it.

Heather B We have been bringing our dog here for a little over a year now. All the staff are pleasant and helpful. They really take their time explaining everything. So glad we found Allen’s.

ThuVan Tran Check in service was very fast, efficient. Nurses were really nice and took time to listen. Michael Lane, NP, demonstrated exceptional knowledge and a deep commitment to patient care. He took the time to listen patiently to all my questions and addressed every concern I had regarding my illness. His willingness to accommodate my requests made me feel supported and valued throughout my visit.