1 /5 Samantha Favata: I wish I had nicer things to say about this place. I wanted to like them. The dental hygienists were always very kind to me and the receptions always got me in to be seen in a timely fashion. However, if I was you, I would stay far away. In August, I saw Dr. Candido for the first time. I went in with NO pain at all and I am now, still, living in pain.
Upon my first visit I was told I had numerous cavities that needed fillings. I expressed my confusion as I have not had any pain. However, I was in shock, so I trusted them and scheduled fillings right away. When I came in for my fillings they expressed that they thought I needed two more "preventative" fillings. I told them no and once again expressed how I felt like I did not need the amount of fillings that they said I should have. I was told "you need them because you are the perfect case study".
After the first round of fillings, I went home to discover my bite was not right. This was to be expected. So I went back in. Dr. Candido looked at my mouth and said "I cant believe I left your mouth like this. I have never left someones teeth like this". All I could do was laugh.
Over the course of five months I went to their office every other week, sometimes more, trying to get rid of the pain that had become permanent in my mouth. During that time, I had tools dropped on my face by Dr. Candido, I had my lips cut from tools, I heard Dr. Candido say explicit swear words while working on my teeth, I was told my fillings looked awful by a hygienist, which was then contradicted by Dr. Candido, and I overheard a conversation from Dr. Candido who very proudly announced his ability to bring in the most money to the office out of all the dentists. I ended my time there by expressing that one of my teeth that had not been worked on was hurting a ton when I woke up every morning, after wearing my retainer. They decided to cut off the part of my retainer that covered that tooth.
I recently went to another dentist in another state. They saw my original x-rays and said they would have only CONSIDERED doing ONE filling on my teeth. They also informed me that because they cut the retainer, it had caused my back most molar to drop causing more damage to my mouth. This left me with two options: pay for invisalign or risk them filing my tooth which had the potential to cause more pain. I am devastated, I just want my teeth to not be in pain. I truly gave this office chance after chance. It is a shame, because there are great people that work there. But my personal experience sounds like its coming from a comedy show which is unfortunately way less funny in person.
