Endodontic Associates PC - utica - Utica (NY)

1 /5 Troy Effner: Went in for a consult on a Tooth that ive had a problem with for a while. The assistant setting me up took down detailed questions and wrote notes down. When the doctor came in he asked the same questions and never read or talked to the assistant. My expectation for good customer service is the doctor reads the notes before talking to the patient so they have context. When I was confused why he didnt read the notes or talk to the assistant the doctor replied with "You came here, you didnt ahve to come here" which tranlates to I dont need your business. And explains the lack of good customer service. He did look at my teeth and made a reccomendation for extration, but, now I dont know if that was because he wanted to get rid of me or if that was the genuine diagnosis. not getting the feeling these doctors have sworn by the hippocratic oath.

5 /5 Gianna castelluzzo: I just want to thank Dr.Fahey again for being so amazing. I have extreme dentist anxiety and I had to get my first root canal ever. I was a complete nervous wreck coming from the first dentist who sent me over to him. He was absolutely amazing and talked me through the whole thing and made me feel more comfortable throughout the procedure. Thank you again to him and the staff there for being so nice while I was being a bit dramatic. YOU GUYS ARE THE BEST!

3 /5 Steph: I cant comment on their Endodontic services as that wasnt needed but the nurse and doctor were very kind. The doctor explained the issue my family member was experiencing very well. Before I left, I asked the receptionist to email the doctors notes when they were done and provided my email. That was on the 9/3. This Monday the 9th I emailed them asking for the notes. Its been days and nothing. They knew that I needed them to submit to our dental insurance to try getting reimbursement since the appointment was for an emergency. I will update this review if they ever send them.

5 /5 Marcia Cheney: I cannot say enough positives about Endodontic Associates and their team of professionals. I have had two root canals performed there and my daughter has had one as well. Their care and follow up are the best!

5 /5 Tina Plevritis: I am beyond pleased with the excellent care I received from Dr. Fahey. He is amazing! He is very patient and caring. I had no pain to speak of during and after the procedure, and he was able to complete my root canal in one visit. The staff is excellent, friendly and professional. I had a great experience! I highly recommend Dr. Fahey and the entire group at Endodontic Associates.