711 Auto Repair - Bronx (NY)

5 /5 Christal Guzman-Bautista: This shop is awesome! They treat clients like family. Owners are super dedicated and the mechanics working here are skilled in what they do. I always come back here because I know Im guaranteed good service and excellent prices. In an industry where scams and dishonesty are prevalent, these guys are rare. Their sincerity is appreciated. If they cant get a job done, theyll let you know before you start taking out your money. Ive never had to come back here because of a missing part or something new wrong with my car due to their error. Recently, I brought my car in for an oil change, busted breaks, and a snapped belt. Problems resolved and I am grateful. THANK YOU 711 AUTO REPAIR!

5 /5 Aaishah F: One day my Mazda suddenly developed multiple problems — the power would shut off as I started it, I needed jumps constantly, and it was just unreliable. I couldn’t get an appointment at the Mazda dealership for over a month and a half, so I had to find another solution. I know Mazdas can be tricky cars to work on, so I was cautious. I spoke to the mechanic’s daughter, and she reassured me that her father was experienced with Mazdas. I brought my car in, and they diagnosed it as needing a new alternator. After they replaced it, I drove away but the car shut down again later. It turned out the starter also needed replacing. Overall, I thought the service was excellent. Margarita went above and beyond—she picked me up and dropped me off at my house so I didn’t have to pay for an Uber. Their communication was great; Margarita even sent me videos of the parts being replaced, so I felt informed about what was happening to my car. My only concern was having to pay for labor twice within two days. After the alternator was replaced, I paid almost $800. Then I had to tow the car back when it stopped again, and replacing the starter cost me another $1000. I wish the starter issue could have been caught earlier to save me the extra labor and towing costs, but I understand that starters don’t always show signs of failure in advance and this isn’t a Mazda dealership with their specialized diagnostic tools. All in all, I really liked this shop. They were professional, helpful, and honest. I’ll definitely go back if I need work done again. Just know that if you have a car like mine (Mazda), it’s sometimes impossible to predict every issue without dealership-level diagnostics. Thank you to the team—I appreciate your hard work and kindness!

4 /5 Angela Armstead: I had issues with my Suspension after having it fixed by another mechanic. They were honest and got the job done. I’m totally satisfied and will recommend. The owners are awesome I had to leave my car and go to work they were kind enough to drive me. Thank you Margarita.

1 /5 Anthony Concepcion: The Owner Literally Drove My Car Through a Toll which did not advise me when I picked up My Car, I found out because I got a fine Through EZPass, When I called Him about He had the Audacity to tell me he did me a Favor SMH. Yes he had to run my car after fixing to reset the Computer but there was plenty of options with no Tolls , Stay Away Owner does not Own up to his Mistakes

1 /5 Ari Weinstein: COULD NOT EVEN DO AN OIL CHANGE... I went in and requested an oil change on my Volkswagen CC with 5w-40. I was told that the oil and filter needed to be ordered and would be there in 20 mins... after 45 minutes of waiting I had to leave but was blocked in and forced to pay 50% of the cost. When I came back the next day to have the oil change done, they had the wrong oil 10W-30 (not even close). I was refunded for the initial 50% but clearly this shop does not listen to the client. I recommend that anyone looking to have even the most simple repair done go elsewhere; somewhere where the mechanics/staff actually listen.