The Best 12 MEDICAL SERVICES near Riverhead, NY (Part 3)

Joe DePinto Doctor Henry Moreta is very personal, nice and thorough. Unfortunately there was a long wait after arriving to see him. He doesn’t have good help in the office at all. There is such a long wait when calling and the staff is unfriendly and not professional. I was told by a Tayja that she was going to get in contact with the coordinator and I should be receiving a call later in the day regarding my medication refills and that never happened. Here we are 3 days later and I am making the phone calls out to the office because they haven’t called me back. She said she doesn’t know what happened, and told me to hold on while she sees what is going on. After being number 12 in the queue, the phone started ringing and then got disconnected twice. Horrible office service here.

Maria K Keep getting phone calls before 9am after requesting nicely not to call before 9am since i work late. I got a phone call this morning after leaving a message for dr. Moreta to call me regarding my mri results. Call not even related to my call but to pick up a disc i left there ar my last appointment. Come on really read the notes in my account prior to calling. I will not call anyone before 9am out of respect. I still cant get in touch with dr. Moreta and my no fault insurance is running out. Great way to treat patients.

J Rabbits Dialed o for operator multiple times. No answer on several occasions on 2/6 @2:20 pm. My family member is a patient. She has told multiple staff personnel over the course of her days there of her concerns regarding her care , wrap leg, remove wrap etc as well malfunctioning tv. There has been no response. They ARE not attentive when she tries to contact anyone. The wait time can take all day before anyone acknowledges her. The facility is for semi incapacitated individuals trying to heal. The response time to the patients needs should be expedited not prolonged. Staff should treat patients as though it was THEIR family member and see how fast they accommodate them. Sign me, discussed with Acadia Services

Sarah Coticchio-Naekel My husband suffered a stroke in March 2023. After his hospital discharge he needed rehabilitation and Acadia Center was our choice. The attention to the needs of my husband were outstanding! The Physical and Occupational therapy department is terrific. The therapists are professional and extremely knowledgeable. They work together as a kind and compassionate team which produces much better results. He began his journey unable to walk and after 90 days not only could he tend to his own daily needs but amazingly walked the halls of the facility with the aid of a walker. That is a true testament to the rehabilitation given to him. The nursing and aide staff were attentive, concerned, caring and kind as well. We would highly recommend Acadia Center for Nursing and Rehabilitation. If you have to be away from home for recovery Acadia is a wonderful option.

carrie brown Eric T. Scarbrough should be ashamed to call himself a Dr. I drove 5.5 hours to this location to see a Dr. because I had a severe cerumen impaction and only an ENT can suction the ear. I called to notify them that I was running late because I was crossing three bridges in holiday traffic, his staff hung up on me and was so rude. When I got to his offices I explained my situation, told them I would wait and I was in dire need to see a Specialist. He was asked personally to see me when he had time perhaps at the end of his day knowing my Appointment would only take minutes and he refused to help a patient in need. I think it is so sad that someone can call themselves a Dr. and not care about the well being of patients. I am a long time patient with ENT, allergies and Associates and I will NEVER return to any of their practices because of Eric Scarborough and the staff in Riverhead. Absolutely shameful .

Nancy Beauregard Absolutely no personality. No welcome smile as a new patient. I found him cold, short in conversation. You will never see me again. A big disappointment.

Alyce Pepo I reported the one the one comment that said it understands people with quote unquote special needs because Spencer needs is rude to autistic people and we are not special so I reported them youre welcome and also I dont understand what they meant by its hard to get thu people its like what you think its hard to get thu to autistic people well Ill tell you what not that hard to get through to me because believe it or not what you say Clicks in my brain okay sometimes its hard to get through to you or her to get through to anybody sometimes no matter if the disability or if they have a disability or not so but no but the the autistic person is always wrong

America Perez My daughter is disabled HOWEVER… she isn’t dumb… and neither are most that go there. They undermine their clients, they treat them as if they cannot think…. The Riverhead location are rude and I would think twice about sending your family members to those therapists…. I even received a rude voicemail from someone contemplating about seeing my daughter- - about what she can and cannot say or do….during her session. Hauppauge location is better- STAY CLEAR of the Riverhead location. No lleven A su Familia a la clinica en Riverhead!

Robb Novotny We have the hospital 5 Stars before our labor and delivery journey, but the L&D staff went so far above and beyond that they set the new standard for what 5 Star Care should be. The staff is super caring, they all love what they do and it shows. They have a robust staff with top tier knowledge and such a wonderful way to deliver that information. For the Labor and Delivery side, we got super lucky and Lillian, the Midwife, walked in at 7am and my wife started pushing. They let me be a full participant and coach and help as much as possible. They are such an efficient machine for delivery and still showed a lot of care. My wife ended up having to push for 3 hours, and the staff was always upbeat for her, reminding her that her body is capable and made to do this. In recovery, my goodness. We felt like we were at one of the highest end care facilities that you can go to. The whole community of nurses and experts... I cannot say enough. My wife felt heard, cared for, respected, got all her questions answered. The staff showed up and showed up huge! We didnt know how good we would have it when we decided to deliver at South Shore, it is the blessing of a lifetime and it went better than any expectation we had set.

Marie Cortina My brother is Down syndrome and now with dementia he wound up here because she left the home with 102 people and these people were absolutely amazing. The ER took wonderful care of him he wound up in ICU the nurses both men and women loved John I took wonderful care of him. Now up on the 5th floor again hes getting very good care

Pablo Espin I cannot begin to express how grateful I am for the incredible care my mom received at Stony Brook Hospital. She arrived at the emergency room with a severe headache and dizziness, not knowing the life-threatening condition she was facing. Since she doesn’t speak English, the hospital staff immediately provided a translator, ensuring she felt understood and supported. The emergency team acted swiftly, running tests to check for any issues, including aneurysms. To our complete shock, we learned that my mom had four aneurysms—something we never expected, as there was no history in our family. She was admitted right away, and as her main point of contact, I received a call that changed everything. Without hesitation, I flew from Charlotte to Stony Brook to be by her side. Upon my arrival, we were met by PA Diana, who walked us through every step with care and compassion. She explained my mom’s condition, the necessary preventative measures, and introduced us to Dr. David Fiorella—a name that, after extensive research, we quickly realized is synonymous with expertise and life-saving work. Knowing he would be handling my mom’s procedure gave us immense comfort. The next day, Dr. Fiorella performed surgery to address two of the aneurysms, a procedure that lasted about an hour and a half. Thanks to his incredible skill and the dedicated team at Stony Brook, my mom has been recovering well. She will need another procedure in the next 2 to 3 months to address the remaining aneurysm, but we are beyond relieved and hopeful. The entire staff has gone above and beyond in every way—providing not just top-tier medical care but also compassion, guidance, and reassurance during one of the scariest moments of our lives. I may not live here anymore, but having grown up in the area, I know that every hospital experience is different. For us, Stony Brook exceeded every expectation. From the bottom of my heart, thank you for saving my mom’s life. We will forever be grateful.

LadySkiba G The worst hospital ever. I came at 3 pm to the ER from urgent care. I had numerous of “doctors “ come and try figure out how to treatment my diagnosis. I was my own doctor in this hospital. No pain medication until the pain got worse. After awhile with no answers of what is gonna be done I requested to leave the hospital still in pain. I would NEVER recommend this hospital for anything. It is now 12 AM and I’m still here waiting for discharge papers.

Tom Murphy I went in with my wife for her radiology appointment to keep her company . At sign in desk they asked for Identification which I gladly supplied . Just about to go in and the woman then asked me are you vaccinated and can I see proof of vaccination? She did not ask my wife these questions or the 2 people that were right in front of us . Why was I arbitrarily asked this question and to show proof ? We were referred from their other Northwell radiology building right across the street and have never been asked these questions or to show proof of vaccination . As a matter of fact I was there less than a week ago . If it is a new procedure why isn’t it applied to everyone?

deric windus Where are the signs. How many entrances are there that lees you to someone tell you to go right and down the road.

M Bell He did a great job with wound care for my husband.

Kayla Terrible and careless. He messed up my sister surgery and gave her trauma at the incision site and mentally. Disgusting. Don’t listen to the good reviews please save yourself.

Laurie Holtzman My name is Laurie. Ive been in the Emergency room for the last 10 hours. I have been treated so Royally by my male nurse named Tristan. He went beyond the realm to make me feel comfortable. I needed 1 unit of blood. He stood by me every bit of the way. Answered all my questions. Put me at ease. Ive been there in the past. No one ever stood by me like Tristan. This hospital is lucky to have him. Hes a real blessing.

ANNE MARIE Chaotic ER. Some patients were leaving AMA because they were not being treated. When I was admitted meals were wrong or not provided at all. Every day was a battle with kitchen. CNAs very lazy with exception for some. Grossly understaffed. Took forever to get help. Many times they just didn’t come at all. I am a fall risk. Nurse adamant that I must stay bedridden. Some CNAs were too lazy to apply apparatus so that I could avoid walking to the bathroom. Would not make my bed or pick items that fell. Did not provide physical therapy needed. Would not ask patients who “blasted TVs and cellphones”. to lower them. Occurrences happening constantly. Could not sleep for all the chaos. This incudes body alarms going off. I found. In my case, I found the doctors competent since NY Langone took it over. Avoid this hospital at all costs. The stress make you sicker.

Mary Mcpherson The emergency is horrible. They have you back here waiting for houis. People all in the hallway, They are very unorganized. It took about an hour and a 1/2 for someone come to see my resident. I had asked for a blanket for my resident 2 hours to bring it to her. They need to be more organized in the emergency room

Dena Williams I went there today as a new patient walk in and they were very sweet and polite. The atmosphere is very warming and I am glad that I decided to go there. Dave the PA was excellent!!!

William Doroski Not good