The K Merritt Agency - Somers (NY)

Mark Hines Whiting Insurance is a blessing that we never fully realized until the day of our house fire. We knew that Bruce and the team were thorough and professional for the eight years that we went without a claim, but when tragedy struck us in the middle of the night, we saw the depth of knowledge and attention to detail that came from Whiting Insurance. While our house was on fire, I turned to my wife and said, “Call Bruce; that’s what he told us to do.” After the fire was out, we received a call from Bruce that was filled with compassion and a career’s worth of knowledge. He walked us through each step of the process, coaching us, educating us, and encouraging us. We would get a call every few days from Bruce checking in on us to see where we were in the process. I remembered one occasion where Bruce answered the phone while on vacation and talked with us for a few minutes before he told us he was on vacation. That showed us the dedication he has to helping get people back on their feet. Any time we had questions about our policy, Bruce would comb through the fine print of the policy to ensure we were set up for success. Thanks to the diligent work of Whiting Insurance, we were able to get a brand new home built in the same place where our house burned down in LESS THAN A YEAR! We can’t thank Whiting Insurance enough for their help in restoring our family’s home. It’s hard to even imagine the difficulties we would be navigating without their guidance. From our family to the Whiting Insurance family, THANK YOU! We are forever grateful, and just know that you will forever be a part of our story!

David Katz Gina (first person i dealt with- w my mom) John, more recent and for my own property and item- OUtstanding customer care!! NYCM- AMAZING customer care. The answering service, when you get it- 2 stars!

Tom Mickel Been using this company for years, great customer service

Sally Benhar He is amazing Always willing to help navigate insurance protection and personal budget. He is kind and not intimidating. I used to use Geico No COMPARISON personal service and genuine care about people

Alexis K Nick worked with me to find a homeowner policy super last minute. Amazing service, so helpful, informative, and kind! Walked me through everything and got me great coverage/rate within a few hours. Would definitely return and recommend

Iris Great assistance, been with this office for over 10 years plus

Giuseppe Scaffa I am so glad to finally find an insurance company that is looking out for my bottom line. I am now saving money on my commercial auto policy as well as my business liability insurance. These guys are great!

Wilbur Dowdle Ryan Agency has always put the customer first. I worked as an insurance adjuster in this area for close to 40 years and got to meet and work with most of the agencies in the area. When it came to claims ,the Ryans always were standing side by side with the customer to make sure they were treated fairly . I have all of my insurance with them and can say they have treated me like family ,not just a policyholder.

Sadie Sprague After being with Geico for over 5 years I finally made the decision to see if there was a place locally that could give me a better quote on Auto Insurance…well they sure did! 5/5 would recommend!

Reina Amazing! Tammy is the most knowledgeable and kindest person. Best insurance company! They work with you!!! Very easy process, payments online or in person, very quick easy communication I wouldn’t go anywhere else!!!!