Schenectady Insuring Agency - Schenectady (NY)

jodi salisburg Todd is always there to help get his customers what they need. Very polite and honest. Very easy to work with and makes sure you have all the information at hand.

Cary Shi I had a great experience working with Nikki! She was extremely detailed throughout the entire process and made sure I fully understood everything. She answered all of my questions clearly and patiently, which I really appreciated. Thanks to her help, I was also able to save money on my insurance. I highly recommend Nikki—she’s knowledgeable, responsive, and truly looks out for her clients!

ray obrien Any time I call they get right back to me. They are knowledgeable and friendly.

Ruth Rivera Mark is excellent to work with. He was friendly, prompt, professional and thorough. I had a great experience and got exactly what I needed for a great price.

jenna quimby Anthony from AAA towed my vehicle after receiving a flat tire. Anthony was very helpful and polite. I could not have asked for better service. The process was so fast and I am so thankful to have AAA. Putting the request in on the app, confirming the details with a staff member on the phone and then having the service done, was done within a half hour. You cant get better than that!

ORTIZ TRANSPORT INC We recently decided to switch insurance companies for our business. And we couldnt be happier!! Tyler and Stephanie have been more helpful than our previous company ever was. They were great with answering all our questions, explaining in detail and responding quickly. They have made it so easy transfer everything over. We highly recommend this company!

Natty Coco This place has been my insurance office now for over 10 years. I have been so happy with my service there. Kate and Carrie go above and beyond for their clients. I have unfortunately experienced both a flood and a fire a both times I had so much support from this agency. I recently had to help my mother with a different agency in the area and when my mom had a claim they would not do anything to help my mother. They told her to contact her insurance provider via phone. While I also had to do that with my claims Kate kept in contact with me daily to make sure everything was going well with my claim. I cant express how important that is enough and you who ever is reading may never know until it matters and you have a claim and your going through one of the worst times in your life to have someone you know personally take care of you claim and check on you is why I continue to go here. Kate went above and beyond and offered her number and told me to call her if I needed her after hours. I never needed that but I know if I had she would have been there to help. You may think your saving going through an online company but you will pay for it in customer service trust me.

Holly Contompasis Great experience with Todd Stewart at Hopmeier Evans Gage Agency. As a new client with this agency, it is important for me to be able to reach a agent when I call which I can every time!! Todd also explained my new car insurance in depth and answered all my questions, and the price was far better then my previous insurance company. I have a feeling I will be with this agency for long time! Thank you Todd!

Peter Zwack I received exceptional service from Gail at Rickard Agency. Gail explained all coverage options and answered every question. This resulted in a more comprehensive policy with money saved on premiums. Gail also identified and added crucial coverage that was not previously considered. I highly recommend Gail and the Rickard Agency for their outstanding customer service.

Robert Rabbin Been with them for decades and never found a reason to switch. Being a long -term bundled customer means your rates dont go up simply due to accidents or claims (if reasonable). They always pick up the phone and will tell you exactly what you need to do in any situation.