Prime Group Insurance Agency, Inc. - Schenectady (NY)

Ruth Rivera Mark is excellent to work with. He was friendly, prompt, professional and thorough. I had a great experience and got exactly what I needed for a great price.

Deborah Goyette Super insurance agent. Very helpful. Always willing to go that extra mile to help people out. I would not use any other insurance even if they promised to save me thousands. Cant got wrong.

William Carney Scott is an excellent agent with an amazing team. They set my wife and I up with a great policy that we unfortunately had to utilize recently after a fire. Not only did the policy protect us better than expected, not only did he return a phone call immediately at 330am on a Wednesday morning, but he also helped me with his truck on the same day. His company is the real deal! Thanks Scott, we can never repay you enough!

Frank Gazzillo When I call Angers & Lutz on any problem or just to ask a question they always treat me with respect, this firm is great, I would recommend them to everyone, Thanks you all.

ORTIZ TRANSPORT INC We recently decided to switch insurance companies for our business. And we couldnt be happier!! Tyler and Stephanie have been more helpful than our previous company ever was. They were great with answering all our questions, explaining in detail and responding quickly. They have made it so easy transfer everything over. We highly recommend this company!

Yayi Villareal I cannot thank Michelle Guilbeau enough for the incredible help she provided with my auto insurance. She is truly a godsend! I was paying way too much before, and she worked tirelessly to find me a much better policy at a significantly lower cost. She was knowledgeable, patient, and genuinely cared about helping me make the best decision. Her professionalism and dedication went above and beyond, and I am so grateful for her support. If you’re looking for someone who truly has your best interests at heart, look no further—she’s the one!

Kyle Giunta Such a great insurance company to work with. There associate Jake Fryer was very helpful and got me great renters insurance. He made the process very quick and easy and now I’m all ready for when I move into my place. Thanks Jake and thank you to the William Fryer insurance group. Such great people and very knowledgeable.

Natty Coco This place has been my insurance office now for over 10 years. I have been so happy with my service there. Kate and Carrie go above and beyond for their clients. I have unfortunately experienced both a flood and a fire a both times I had so much support from this agency. I recently had to help my mother with a different agency in the area and when my mom had a claim they would not do anything to help my mother. They told her to contact her insurance provider via phone. While I also had to do that with my claims Kate kept in contact with me daily to make sure everything was going well with my claim. I cant express how important that is enough and you who ever is reading may never know until it matters and you have a claim and your going through one of the worst times in your life to have someone you know personally take care of you claim and check on you is why I continue to go here. Kate went above and beyond and offered her number and told me to call her if I needed her after hours. I never needed that but I know if I had she would have been there to help. You may think your saving going through an online company but you will pay for it in customer service trust me.

Josh I work in the car business and can say I have assisted clients in thousands of insurance changes over the past decade plus and I must say calling into this office has been the most pleasant experience for a mutual client I have ever had the pleasure of dealing with. Cybil who answered the phone was attentive from the get go in assisting with a complex situation for her client. Cybil went above and beyond even though we were less than a half hour before the agency closed for the evening. She got us the required documents flawlessly the first time and in such a quick manner I was SHOCKED. I will be referring clients to this office and am personally going to be calling them to try and give them my personal business for auto/home. All I can say is wow....Thank you so much on behalf of us at the dealership and our mutual Client!!

ray obrien Any time I call they get right back to me. They are knowledgeable and friendly.