Preferred Coverage Insurance - Schenectady (NY)

William Carney Scott is an excellent agent with an amazing team. They set my wife and I up with a great policy that we unfortunately had to utilize recently after a fire. Not only did the policy protect us better than expected, not only did he return a phone call immediately at 330am on a Wednesday morning, but he also helped me with his truck on the same day. His company is the real deal! Thanks Scott, we can never repay you enough!

Kyle Giunta Such a great insurance company to work with. There associate Jake Fryer was very helpful and got me great renters insurance. He made the process very quick and easy and now I’m all ready for when I move into my place. Thanks Jake and thank you to the William Fryer insurance group. Such great people and very knowledgeable.

Vincent Tebano Shirley Martinez is a fantastic State Farm agent. Whether youre new to State Farm or have been with them for years, Shirley brings a level of care and professionalism that truly stands out. In my case, I had been with State Farm for a while and was generally happy with the company, but I felt something was missing in the service I was receiving. When I switched to Shirley, the difference was immediate and remarkable. She’s responsive, knowledgeable, and genuinely invested in helping her clients. There’s a saying in the corporate world: “People don’t leave companies, they leave managers.” I think the same can apply to insurance—sometimes it’s not about the company, but about finding the right agent. For me, that agent is Shirley.

Natty Coco This place has been my insurance office now for over 10 years. I have been so happy with my service there. Kate and Carrie go above and beyond for their clients. I have unfortunately experienced both a flood and a fire a both times I had so much support from this agency. I recently had to help my mother with a different agency in the area and when my mom had a claim they would not do anything to help my mother. They told her to contact her insurance provider via phone. While I also had to do that with my claims Kate kept in contact with me daily to make sure everything was going well with my claim. I cant express how important that is enough and you who ever is reading may never know until it matters and you have a claim and your going through one of the worst times in your life to have someone you know personally take care of you claim and check on you is why I continue to go here. Kate went above and beyond and offered her number and told me to call her if I needed her after hours. I never needed that but I know if I had she would have been there to help. You may think your saving going through an online company but you will pay for it in customer service trust me.

Lucia Weaver I had the best experience working with Insurance Agency NY. From the first phone call to the final policy, they were attentive and provided exceptional customer service. I’m confident that I have the best coverage available, and I’ll be staying with them for years to come.

jodi salisburg Todd is always there to help get his customers what they need. Very polite and honest. Very easy to work with and makes sure you have all the information at hand.

jenna quimby Anthony from AAA towed my vehicle after receiving a flat tire. Anthony was very helpful and polite. I could not have asked for better service. The process was so fast and I am so thankful to have AAA. Putting the request in on the app, confirming the details with a staff member on the phone and then having the service done, was done within a half hour. You cant get better than that!

DRE LEMAR Great place to do business

Deborah Goyette Super insurance agent. Very helpful. Always willing to go that extra mile to help people out. I would not use any other insurance even if they promised to save me thousands. Cant got wrong.