Paul Sypher - Prudential Financial - Cortland (NY)

Vicki Mae Ive had nothing but wonderful, fast service with this bank, and every interaction has been stellar. Today was just an absolutely rotten day for me, and along came Jessica. Her smiling face and happy demenor always make such a world of difference. I left with a smile on my face and 2 little ducks in my pocket after an exchange asking how I was doing, and a reply of "oh, just ducky." She was a wonderfully bright spot in a cloudy day, and is an absolute gem of a person! Wonderful service, wonderful staff, wonderful experience!

Lugene Duso Tony Dannibale, NBT Bank, 1125, State RTE 222, Cortland, NY AVP, Retail Market Manager, was a true pleasure to work with and went above and beyond in helping me during the covid lockdown. I would highly recommend his branch to anyone that is looking for a personal contact that will get the job done!

Robert Meehan they helped me with my checking account when it got hacked once and no problems since and they give my support dog love also and some treats when she didnt feel well made me feel good

Rebekah Williams Best bank around, my parents always had their accounts with them all their lives