Oswego Valley Insurance Agency - Oswego (NY)

Tim Archer Helpful and great at responding to questions regarding coverage on a vehicle that I was hoping to buy.

William Gilmore My senior father-in-law was in a tough situation financially and had his insurance canceled and did not know how to deal with it on his own, nor did he let us know what had happened to his coverage as far as being canceled. I would just like to specifically point out Caroline and Heather at the West 1st Street office in Oswego for their empathy and understanding of the unique situation. They were able to get him reinstated and able to put him at ease. Thank you ladies you guys are the best

Kim Bush In the middle of January I emailed Canale Insurance on a Sunday morning asking for a quote for home owner & vehicle coverage and expected a call or email sometime on Monday. Literally within a few minutes I received an email from Dave. Within a few days it was a done deal! He saved us THOUSANDS OF DOLLARS between home & vehicle insurance!! So, took it one step further and had them file our taxes and our daughters and it was very very reasonable for the cost! Stopped in to sign and pay and they took care of the rest!! Best part is they are right around the corner from our house!!! I have emailed Dave a few times for follow up questions and he’s always responded very quickly!!! Thank you Canale Insurance for taking great care of us!! You’ve got our business!!! Your friends - Jeff & Kim Bush & of course Lauren!!!

Joe Kennedy I wanted to get renewal quotations on my auto and homeowners insurance. I called Eastern Shore and spoke with Heather McClure. Heather was absolutely great. She explained all my options, made some terrific suggestions, returned my calls promptly, and made the ultimate switch from my agent and company the Heather and Eastern Shore as easy as pie (and I saved a lot of money).

Kimberly Lindsey OVIA has been our insurance agent for years for both our business and our personal needs. They are always there to answer questions when they arise and they always shop for the best rates at renewal! They have amazing service and we wouldnt go anywhere else.

Jim Russell Your associates knowledge and expertise is saving me a lot of money on my car insurance through your agency. Really appreciate it too. Always very helpful whenever I come in to your office. (And your holiday cards are really cool too!)

Hunter Holliday The office is always there to help you. The customer service is what makes me want to do business with them. Their knowledge is exceptional.

Jay Cooper Ive been using this company the past several years for my commercial property. For the most part, the only dealings Ive had with this company is Heartland (sp?) in the billing department. She is super nice, personable, and provides excellent customer service. OCMI you should make sure she stays around a long time, that type of customer service is hard to come by nowadays! Thank you!

Maria McKown Abbey is absolutely amazing!!! We have been with TIP for several years now and she has been with us for every car and home insurance related event. Supportive every step of the way and we have never had to wait for support Real people helping real people. Thank you!!!

Chad Andersen Hometowne insurance is great! We’ve been using them for our business insurance for 14 years and I cannot say enough good things about them. It’s almost like having a person on staff when it comes to getting things done. Shoot an email and forget about it cause they just handle it, I’m that confident about them.