Hamlin, Robert & Ridgeway, Ltd. - Albany (NY)

Lacey Russell I spoke with Richard (Ricky) on the phone about adding a vehicle onto one of our mutual customers policy and he was all aces! Ive worked with many different reps over the phone, and he was one of the best! thank you so much Ricky! Quick and easy experience! I definitely recommend!

Liz Oleniczak Update: It is always a pleasure working with Jim. Once again he found me the best quote while considering the coverage that benefits me best. All of my questions were answered and he took the time to break down the policy so I knew exactly what I was getting. I STILL highly recommend working with James O’Brien!! I’ve worked with NY Insurance Hub Agency for several years now and have always been pleased. I recently leased a new vehicle and wanted a better rate, James immediately got to work and called me back within hours with quotes and found me a great price for my monthly payment. Any questions I’ve had he responded right away and he made the process very easy. I highly recommend using NY Insurance Hub Agency!

GameMasterNYC Brittany from State Farm is amazing. She is so friendly and knowledgeable. She explained everything in detail, answered all my questions and was a true professional. I felt like I was genuinely joining a family more so than a company. I’ve used different insurance companies in the past but none compare to State Farm. I saved a lot on my auto insurance and plan on switching my homeowners insurance as well when I am able to. Doesn’t get any better when you save money and love the company that’s saving you the money because you genuinely feel like they are looking out for your best interest. The individual localized locations add a personal touch lost by many other companies. I promise you that once you give State Farm a shot you won’t want to deal with any other insurance company again.

Veronica Wolfe Took 3 calls to correct insurance cards. We never made changes, the deleted a name

R L Top Notch Service, Hands down!!! Quick and immediate responses, and they go above an beyond for their clients. Ive been in business for 11 years, and we brought HMS Agency on board last year and I couldnt be happier. I operate a very high volume restaurant and when I need a form or document, its like snapping your fingers and you have it emailed to you....amazing service and very, very friendly staff.

Jonathan Matala Max and I have been working together on a personal and business level for several years now and I cannot express enough how great he and his team are. I would highly recommend him to anyone!

Pauline Liu I had a wonderful experience getting my boat insured with Toedt Insurance. Some friends suggested I look into local brokers because I could get better rates and more hospitality. That was absolutely true! Sherry Toedt took my call and signed me up. She was remarkably patient, professional and helpful. I wasn’t sure what to expect because I called at the end of the day. I thought she might ask me to call back in the morning. Instead, she went right to work processing my coverage. It was a relief to have the coverage. I did notice that Toedt Insurance has many 5-star reviews. Now, I know why.

Catgy Worse car insurance I’ve EVER had!!!! NEVER calls back/communicates when you have a claim. VERY CHEAP when it comes to your repairs !! Took them months to adjust my claim and still got it wrong! I’d never get this insurance again !!! Update!! Instead of helping the customer they’ve decided to investigate my claim because I’ve left a negative review! That’s the quickest they’ve worked my entire claim Is when it’s beneficial to them !

Elsa Kassardjian Neal was initially extremely kind and helpful, up until he became unprofessional, short-tempered and hung up the phone in the middle of a conversation. In terms of efficiency, this company seems to be doing well but the lack of professionalism is astounding and I cannot emphasize enough how poor of an experience this was.