Erik Jewelers - Tonawanda (NY)

Jordan Speed Made an appointment on a whim for piercings. The website/appointment booking was super easy and user friendly. Got to the shop and it was extremely clean and the staff were so knowledgeable, helpful and welcoming! Got pierced by Trevor and he was amazing! Kept us super calm and relaxed but also was just a super cool human to be around. Will definitely recommend to everyone and be going back for more piercings!

cornell boon Great place to buy jewelry. Good customer service and great prices. I buy all my jewelry from them and never had a problem. I would Recommend them to all family and friends.

Alex Jordan I had my grandmothers watch band replaced here, fast and easy. They don’t do any warranty but the buckle broke a few hours after it was replaced and he made an exception for me which was really nice! The pricing and quality are both great but the convenience factor is the best part!

Kelsey Tillman I can’t say enough good things about Alexis Russell Jewelry! The quality of their pieces is absolutely stunning — you can tell every detail is thoughtfully crafted. What really sets them apart, though, is their incredible customer service. A special shoutout to Gaby, who went above and beyond to help me with questions about resizing. She followed up every step of the way and made the entire process feel so personal and stress-free. I’m beyond happy with my experience and will definitely be a returning customer!

Dana Mang Barbara and her team are absolutely amazing! Everyone is so kind and helpful. If you are looking to create an iconic one-of-a-kind piece of jewelry, you need to meet with Barbara. She spends as much time with you as you need to bring your vision to life. If you arent sure what you want, she listens to you and walks you through the process. I brought in several pieces to her and before I knew it, she had the perfect design drawn out for me! The finished piece was beyond words!

Chris Perryman Kip is hands-down one of the best jewelers Ive ever worked with! From start to finish, the experience was smooth, professional, and personal. Kip really takes the time to understand exactly what you’re looking for and delivers beyond expectations. The craftsmanship, attention to detail, and quality of the pieces are second to none. Whether you’re shopping for something custom, a special gift, or upgrading your collection—Kip is the one to trust. Highly recommend and will definitely be coming back!

Rays Trapcard Very nice people and very knowledgeable. Brought my gold and silver in and got a very fair price. Will definitely return

Kat Tak The staff is always friendly and helpful, before and during social distancing. Its always nice to see the same sales associates every time I go. Theyre as quick to remember you as you them. The order and pickup service is very convenient too, especially this time of year. Ive shopped there for years and have never had a complaint.

Samantha Doyle-Sharma The store is neatly organized and clean. The manager was very kind and helpful. The jewelry is varied and we learned that they even have mens watches! We got more than what we came for and were signed up for the bonus program which sends coupons to use based on spending and milestones. Very pleased!

Cory Halloran Great place! Liz Mertens was fantastic to work with. She listened to me, provided great suggestions, and respected my budget. She offered coffee and water too! I was not expecting to be pampered like that. She was very nice and made sure to explain everything and all the steps in the process for my CUSTOM engagement ring. Truly couldnt be happier with my experience!