Edward Brys: Allstate Insurance - Schenectady (NY)

esperanza Distefano I have found Sykes Mallia to respond quickly to any questions I have and to be very accommodating. I was very impressed recently when I arrived at a car dealership at 9 AM to make a purchase and after all the negotiating and committing with the dealer, I had my Auto insurance card before I left at 4PM. Extremely happy with this customer service. Thank you!

Robert Rabbin Been with them for decades and never found a reason to switch. Being a long -term bundled customer means your rates dont go up simply due to accidents or claims (if reasonable). They always pick up the phone and will tell you exactly what you need to do in any situation.

Greg and Paula Symicek Mike just worked the insurance process with my daughter in getting her new leased car taken care of. She is young and learning life and she said he made things stress free. What an Independent Agent is all about! Thanks Mike.....

William Carney Scott is an excellent agent with an amazing team. They set my wife and I up with a great policy that we unfortunately had to utilize recently after a fire. Not only did the policy protect us better than expected, not only did he return a phone call immediately at 330am on a Wednesday morning, but he also helped me with his truck on the same day. His company is the real deal! Thanks Scott, we can never repay you enough!

Christa C We werent thrilled with our previous Allstate agent of 8 years, so we switched to Ed Brys based on a recommendation from a friend. We had no idea that an insurance agent could be so helpful! Ed is amazing - in the first year he saved us $$$ just by looking into our policies and talking through our options. He is honest about what coverage is essential for our needs, and what coverage is optional and may not be as useful to our personal needs. Every time Ive had a question he answers it right away with an email, or a phone call, or both! I would give Ed a hundred stars if that were an option. :)

Jim Luffman Fantastic service!!!! We have our home and auto policies with the Putman Insurance Agency. Putman provides the absolute best service for their customers as we always get a quick response to all of our inquiries! Also, it is very convenient to visit their office and have a question answered or pick up an insurance card for a vehicle, etc. The Putman team certainly places customer service first and foremost! Think of Putman for your insurance needs.

Vincent Tebano Shirley Martinez is a fantastic State Farm agent. Whether youre new to State Farm or have been with them for years, Shirley brings a level of care and professionalism that truly stands out. In my case, I had been with State Farm for a while and was generally happy with the company, but I felt something was missing in the service I was receiving. When I switched to Shirley, the difference was immediate and remarkable. She’s responsive, knowledgeable, and genuinely invested in helping her clients. There’s a saying in the corporate world: “People don’t leave companies, they leave managers.” I think the same can apply to insurance—sometimes it’s not about the company, but about finding the right agent. For me, that agent is Shirley.

Ruth Cotter In all of the years I’ve owned a car the Amy Aldrich insurance agency is hands down the friendliest, most helpful agency I have worked with. Amy and her staff are terrific! They are easy to work with, efficient, and proactive about working with you to determine the best coverage for your needs. I highly recommend their services.

Cary Shi I had a great experience working with Nikki! She was extremely detailed throughout the entire process and made sure I fully understood everything. She answered all of my questions clearly and patiently, which I really appreciated. Thanks to her help, I was also able to save money on my insurance. I highly recommend Nikki—she’s knowledgeable, responsive, and truly looks out for her clients!

Hendrika Heeg State Farm gave me a smooth transition. It was very stressful after I had my fender bender which turned out to be more than a fender bender but everyone at State farm were extremely helpful and kind. I especially appreciate Lisa’s work on my behalf. I’ve been with State Farm for over 55 years And I will never change. Thanks again.