Hype Athletics - Dearborn Heights (MI)

1 /5 Mowe H: Do not go to this gym if you have any other option! Basketball gyms are always occupied with no notice, there’s a few amazing workers at the desk but the rest are super rude and unprofessional, the manager has zero customer service experience and is somehow more rude than the staff, their equipment is not only old but very dangerous to use since it’s always broken. I have fell out of their seats because the pins are broken so it just snaps down, and hurt myself a couple times. I have no issue with the sauna but for almost 50$ a month having nothing other than a sauna and track as amenities is beyond laughable. Some of the weights have sand leaking from them, the fly machines haven’t been fixed in a year now, one of the two cable rows doesn’t work half the time, the roof is always leaking and to top it all of there’s never any staff inside cleaning or enforcing any rules. The teams they rent out to to train there are overly and take up all the equipment, and there’s no way to know if they’re there since HYPE has no way of talking to customers. If you’re thinking about joining and read this, DO NOT GO, all the positive reviews are misinforming.

1 /5 A C: Don’t bother coming here if you have a family membership. They will treat you like trash. Waste of money and time. I’ve been coming here for almost a decade. The management they have hired especially the women the newer lady is very disrespectful and rude.

1 /5 Supr Cel: The actual gym is the size of a high school weight room considering how much broken and very outdated equipment, seems like the owner just wants money so he builds new amenities to jack up the price instead of fixing the men’s gym. Planet fitness, edge or literally anywhere else is cleaner and has better equipment. do not go here, horrible customer service too.

5 /5 Aya Jouni: Faida at Hype Athletics has been such a big help to me since I joined. She’s always welcoming and makes sure I’m taken care of every time I come in. I can tell she really cares about the members and goes out of her way to help with anything I need. The gym itself is always very clean and well maintained, which makes working out here a lot more enjoyable. . Faida is also super professional but still kind and easy to talk to. She really makes the whole experience more personal and comfortable. Honestly, she’s one of the main reasons I look forward to coming back.