Lucky Rogers Express Car Care - Harvey (LA)

1 /5 Sean Siewek: I took my car to get front end alignment for there price of $69.99. After waiting 10 days for appointment, I was told the price is $69.99 to $99.99 and my car would need a steering sensor reset mandatory for additional $37.99. They then told me if they couldnt align my car it would be a $39.99 alignment check charge. So, guess what, they couldnt align my car because mechanic said my outer steering linkage needed to be replaced and it would cost me $540.00 for them to do it. I purchased the parts for $30 dollars and replaced them myself , which took a total of 45 minutes. So if the parts were $30.00, they were going to charge me $510.00 for less than an hour of labor. I would not recommend this place to anyone! DO NOT GET YOUR CAR FIXED OR ALIGNED AT LUCKY ROGERS!

5 /5 Jada Powell: Our truck caught a flat, luckily this repair shop was down the street. But it was later in the day and the shop was about to close. They told us we can park it there and then get it serviced the next day if we’d like. We stay pretty far so I just needed to get a spare or used tire to put on just so we can get it home. I bought a used tired and this bald guy said they don’t do service with used tires. Which is okay. I proceeded to leave, and the guy came out behind me and threatened to tow our truck in a few hours if we didn’t move it. He was so rude about it, I couldn’t believe how he could be so rude for no reason. I didn’t mind moving it, but why say that we can park it there and then threaten us Another guy came out and helped us out. Which was VERY sweet of him. It’s just so sad how people can be so rude and mean for no apparent reason. At least there are some good people left in the world. Sad that one person can tarnish a good reputation w/ a really bad attitude.

1 /5 Tim B: So I make an appt for a front end alignment a week away. I get call the day of service not to come because of machine issues. They didnt give me a reschedule date. I call the next day inquiring of the service. Im told the machine is fixed but its now three weeks out before I can get the alignment! I was there a week before but was told the tech was on vacation. Customers are obviously not important. Unacceptable!!

1 /5 Kiara Moss: This shop placed tape on my sensor after my diagnosis in hopes of getting more money!! Took my car in for a MAF code, after picking my car up it cut off 1/2 a mile from the shop. I had it towed back to the shop, and they told me that there was no new codes and that I just needed to get my sensor fixed which was cost $1000 before they could look at my car any further. After three days of my car acting funny, I took my car to Autozone to get my codes ran and I had 5 new codes pop up. I then decided to take a look at it myself. I pulled my sensor out and there was tape on it. I put the sensor in myself so I knew that it didn’t come like that. My filter was intact and there was no other debris found on, in, or near the sensor other than the tape. It was strategically placed there, with the thought that as a woman I wouldn’t check the sensor. Be cautious when taking your car to them. They are kind people and the customer service is great but I’m afraid that covers up the malicious activity happening in this shop.