Catholic Charities - Lake Charles (LA)

1 /5 Brent: I was raised up in the Catholic religion , faithfully finished catechism, received my Confirmation and all. I used to love and believe in God. Days like today when I call for the food pantry and with 30 minutes before they close, since I am not registered, the rude, black-hearted thing that got on the phone blatantly told me, "Im sorry, we cant help you." And I really needed the food pantry badly. Whoever that IT was, it needs to be sorry. Because dealing with these things that are supposed to love and serve God, but are divisive in their acts of love and service, is the reason my faith in God is shaken and I despise ever putting a single dollar in that basket FAITHFULLY 10% every Sunday. What a shame. Dont be sorry you cant help me, be sorry for yourself that you DIDNT help me because you were too busy judging and thinking with your blackened heart. I will always forever be ashamed to say I grew up in the Catholic faith. Whoever runs this pantry and got on the phone and had ZERO compassion while I literally begged, give Catholics the name they need and have always been given. UNGODLY.

1 /5 Darryl Michelle Kowalski: It’s very difficult to get assistance from this organization whenever you’re disabled and don’t have the accessibility to leave your home while seeking help from them. They are very rude and don’t have anyone that can help you if you’re unable to leave your home due to lack of mobility or having medical devices or transportation issues. Very discouraging and very unprofessional.

1 /5 Shamael: Ive been trying to get help for 2months every monday no answer. When I finally get through a older lady laughed about my situation. GOD KNOWS FAKE Prophecies. I think that they turn there phone system to busy around 8:30 - 10:30 I feel investigations should be conducted . Kplc

3 /5 Minister Zaneta Edward-Gallo: Unfortunately on this occasion I was treated abrasively when I asked for assistance and hung up on so Im going to pray for the lady and establishment because I know how hard it is sometimes and everybody has a bad day however I have to say that this was unexpected from a organization that is supposed to represent Christ

1 /5 Kristal Dart: I sat with my phone for almost 2 hrs trying to get through to these ppl last month then was told they took all the calls for the day that they could, ok thats understandable. They need a better system but I get it. This time I did the same but I did get through. The lady was extremely rude and I am a very polite person but she did take my info and said a case worker would call me. 3 days later the case worker did call me and I told her I make about 1000 a month and told her I have alot of health problems and Im waiting for disability to kick in. I have 900 in bills and she told me shes not understanding how I cant pay my bills. Well I guess me and my kids are supposed to go without toilet paper and tooth paste and gas and whatever else bc she said she cant help me and hung up on me. Ive never asked for help and this is how I get treated.