AAA Covington Insurance and Member Services - Covington (LA)

Jennifer Adragna I am very pleased with my experience at Insurance Shield. I recently bought a new home. They quoted insurance rates through top tier carriers that beat my previous provider (State Farm) by a substantial amount. Jason and Lindsey took the time to explain my options (especially helpful regarding a possible trampoline coverage option) and my process was fast & professional.

Lori Simpson Always good customer service. Knowledgeable!

Emily Noble Very knowledgeable help from any phone call I receive. Got me the best rate I could possibly get!! Thank you TWFG insurance for making it possible to protect my home

Samuel From the moment I contacted them, I felt like a priority. The agents are knowledgeable and really took the time to listen to my needs. My policy was set up quickly and without any complications.

Teofilo Julian I couldn’t believe how easy it was to get my claim approved. They made everything stress free and handled it with care. I recommend them to anyone looking for coverage.

Patrick Ezell Extremely pleased with the entire claims process. Adjuster Tish was extremely informative and kept me up to date every step of the way. I was treated much better than a “Good Neighbor” I previously had. I was treated like family. Blessed to walk away from this.

Derrick Nobles Cortney is so freaking awesome and amazing!! I will say I was with another company and was calling around to get quotes for a new purchased vehicle. Since the company I was with wasn’t answering me back I called and Ms. Cortney reached back out to me within mins. Told her we use them for our house insurance and she said she would give us quotes on the new vehicle and see if she could help lower our payments on other vehicle. Within mins she drastically reduced the payment for both vehicles for less than we pay for one at the other company. So we was sold instantly! New customers for life! Also as a heads up she loves Roses as a thank you! After she quotes you prices you will understand! Could not ask for more down to earth professional and outgoing customer service! Customers for life!!

Jackie Mendow Great place

Andre Craig jr My agent was awesome, he new just what I was looking for . didn’t give me any bad vibes. He didn’t try to over sale me on the product . That made me feel very comfortable . and he treating me like a valuable customer should be treated. and I think that they would actually value my business. I give them a five star , and I as well as my family look forward to doing business with them for a very long time. This will definitely be a topic at the family reunion table this summer