TWFG Insurance of Covington - Covington (LA)

Derrick Nobles Cortney is so freaking awesome and amazing!! I will say I was with another company and was calling around to get quotes for a new purchased vehicle. Since the company I was with wasn’t answering me back I called and Ms. Cortney reached back out to me within mins. Told her we use them for our house insurance and she said she would give us quotes on the new vehicle and see if she could help lower our payments on other vehicle. Within mins she drastically reduced the payment for both vehicles for less than we pay for one at the other company. So we was sold instantly! New customers for life! Also as a heads up she loves Roses as a thank you! After she quotes you prices you will understand! Could not ask for more down to earth professional and outgoing customer service! Customers for life!!

Diya Chowdhury Shining Insurance LA made my insurance experience seamless and stress-free. Their agents were so professional and helped me find the perfect policy for my needs. I appreciated their guidance and how quickly they responded to all my inquiries.

Jeanne Maloney I strongly recommend the Covington LA State Farm insurance office of CJ Ladner located on RT 190. Both Peyton and Sobe have provided consistent professional and outstanding individual attention. They show a willingness to work with me anytime for any reason. I give State farm 5 stars and recommend this office for everyone!! Jeanne

Andre Craig jr My agent was awesome, he new just what I was looking for . didn’t give me any bad vibes. He didn’t try to over sale me on the product . That made me feel very comfortable . and he treating me like a valuable customer should be treated. and I think that they would actually value my business. I give them a five star , and I as well as my family look forward to doing business with them for a very long time. This will definitely be a topic at the family reunion table this summer

Jean Bazer I have been with this company for almost 30 years. Philip Bankston took care of me after much damage from Hurricane Katrina. He always gave me the benefit of the doubt. We were in a terrible wreck and he and Brandon again took care of us, paying in full for our totaled car. Brandon has been our ‘go to’ person. When I have a question, he is faithful, prompt and honest to answer right away. He is patient and thorough. He helped me analyze what works best for us. Five stars from a satisfied customer.

Samuel From the moment I contacted them, I felt like a priority. The agents are knowledgeable and really took the time to listen to my needs. My policy was set up quickly and without any complications.

Ashley Norsworthy Glueck I love working with Chris! He really impressed me with a first time homebuyer client of mine. She was new to the process, obviously, and he guided her through it with incredible knowledge and patience!

Joel Guerra Kathy was helpful & very professional. She answered all my questions & did my transfer without any hitches. I would definitely work with her again if the opportunity arises.

Jamie Jones Misty is amazing!! She is Johnny on the spot. You need something she gets it. I’ve had several policy’s through different places and will be moving everything to Bonano. Out of 4 places she is the only one that calls before a policy is due to make sure we remember. Just a great place for regular or commercial insurance.

Terry Chauvin I switched from Progressive to State Farm. Nicholey made the whole thing simple even when I was over thinking things. She handled everything like it mattered. No pressure. No runaround. Just sharp, fast, and on point. She even answered my random, off the wall questions without making me feel dumb. I felt like someone who actually had someone in their corner. There’s a reason I stopped shopping around. Screw Jake. Call Nichole.