Plush Nail Salon - Chicago (IL)

3 /5 Tatiana Velandia: This was my first visit, and I was disappointed with the service. The nail technician who assisted me was quite rude, especially when filing my last polished nail. Additionally, I paid an extra $15 for a design, but it wasn’t exactly what I wanted.

2 /5 Megan Patrese: I have been receiving regular pedicures for almost 2 years here and have always been very pleased. Let me preface the rest of this review saying my first pedicure in Chicago 5 years ago was a nightmare that led to an infected toe that required medical attention for months, so I’m very particular about pedicures now. When I found this salon I was happy as it’s pretty close to home and every woman who’s provided pedicures has done a great job….until today. The young woman who started my pedicure seemed very uninterested in her work. Most of the time she was staring at the wall or at other clients. She was holding the nail clippers backwards and appeared like she had never used them before. I told her 3 times that my nails needed to be cut more, as she essentially wasn’t cutting them at all. Three times I told her the corner of my nail was digging into my skin and she never addressed it. She put lotion on at the end and then wiped it all off with a towel immediately. My nail shapes are different on each foot because she did a complete foot start to finish (minus the polish) before doing the next. Then another woman came to handle the polish portion of the service and I asked her to look at my nail in my skin and she didn’t even look at it. I am extremely disappointed today and will not be back. I made an appointment hours in advance but it felt like they were too busy and had the first employee provide services she’s not trained too offer. I gave 2 stars due to all my previous experience but a previous 5 star review is dropped to a 2 star, after today’s 0 star experience.

5 /5 Abigail Bolen: I came here after reading the reviews, some of which were not great. However, I was incredibly pleased with my service and my tech was incredibly polite, attentive, and professional. When I wasn’t sure what type to get, she showed me the colors for each and helped me decide. When I wasn’t sure if I needed another coat, she made the call and it was a good one. I’ll come back here and recommend it to my friends.

4 /5 Victoria Cortez: First time here. The environment was pleasant and the nail techs were very kind. I arrived around 1 on a Saturday with a friend and they took us for mani and pedis with no appointment. Would recommend

4 /5 Anushua B: the customer service isn’t always great (i’ve had a few good experiences and a couple bad) and they aren’t always super nice but my gel manicures last the longest here vs any salon i’ve ever tried (3+ weeks). coming from someone who’s gel manis usually chip within a week. a bit pricy but nice ambiance and they have complimentary bevs