1 /5 Ma Bo: When you expect care from a company that takes an oath to do just that for people and get the opposite, it makes you wonder. If you are late by any means or miss one appointment you will be called and scolded. Time is money, but people are human. I was shocked. I expected maybe a text explaining my absence as I had confirmed the time of the appointment when made 8 months ago and couldve used benefits anywhere else all year, I got a horrific phone call. If youre having a bad day, do not take it out on patients. We come all the time 10 to 15 mins early and then arent seen on time. If we arrive barely late we are dismissed and looked at as a notorious insult. Kara will make you feel small at the front desk as they are overbooked and or double book. They will put your appointment in and push you back for months making sure you go to another dentist. I will be filing with whatever board I need to in order to make sure this doesnt happen to someone else. People need to be seen and if something negatively happens, you shouldnt speak to someone like they are a child or that you are better than them. Empathize and give them options. I didnt feel any of that from Dr. Lieske and his staff consistently.
