The Floyd Agency - Decatur (IL)

noor obaisi I had the pleasure of working with Juliette Chihade, and I cannot recommend her highly enough! Juliette went above and beyond to help my mom navigate the complexities of Medicare. She took the time to explain all the options in detail, answered every question with patience, and truly made the process easy to understand. What stood out the most was Juliette’s dedication to finding the best plan for my mom’s unique needs. She listened carefully to our concerns and made sure that we felt confident and well-informed every step of the way. Her professionalism and expertise were evident, and it was clear that she genuinely cared about my mom’s well-being. Thanks to Juliette, my mom now has a Medicare plan that works perfectly for her. If you’re looking for an insurance agent who is knowledgeable, reliable, and truly cares about her clients, Juliette Chihade is the one to call!

Valerie Reeve We have worked with Michael and his staff for many years. He was referred to us by the firm that established my parents Trust. Michael is responsive, compassionate and knowledgeable. He always had my parents best interests in mind and always explained things on our level so it was easy to understand (yes, understanding insurance!). He not only helped with their initial set up of insurance but as their needs changed he adjusted their plans accordingly. He is now helping us again with my husband moving to Medicare this year. As usual, he is amazing with his knowledge, patience and understanding our needs. He gets to know you as a person and what your expectations, desires and needs are. I cant say enough good things about Michael! It really goes without saying, but I must say it - I HIGHLY recommend him and his firm to everyone. You will not be disappointed! Thank you for everything Michael! Valerie Reeve

Scott P As an out of state Landlord Andrew Walk had always been available to talk and assist in any way I need. That speaks a lot to the great service he provides even to someone thats 3 Thousands miles away. I love being a customer of Farmers Insurance and its all because of the wonderful service Andrew Walk had provided over the last 3 years ! If you want an agent thats there for you no matter day, time nor distance give Andrew Walk a call you wont be disappointed !

Weeman Chrystal was very Courteous and knowledgeable. When I had questions she had answers.

Melissa Franey Responsive, always available, customer comes first

Tyrie Fluker My family has been with American Family Insurance for well over 20+ years for car insurance and homeowners insurance. I couldnt not ask for a better insurance carrier. While most of our years we were with Monte Rogers and more recently Rebecca Moore in Montes retirement. Rebecca has Absolutely been Amazing to work with. Always responsive, caring and genuinely concerned. Thank You Rebecca!!! Tyrie Fluker

David Goldsmith DONT get your insurance thru here. i been with nationwide for 10 yrs no tickets no nothing and nationwide i.e thieves just wanna raise up your insurance and make you pay more $$$$

Jacob Cameron Connie has always been very knowledgeable and shows what she thinks is our best interest in what is needed. She is a wonderful asset to your branch. So lucky to have her as our agent for 6 years now.

Brandon Lockhart Kristin Sparks has been incredible to work with! I owe her a debt of gratitude for helping me get a couple real estate sales to the finish line that required a very quick turnaround for the buyers insurance needs. Not an ideal situation by any means, but she got it done. She was also my agent prior. Exceptional service all around. HIGHLY recommend.

Gabrielle Hood Great prices and always so helpful!