Prairie State Insurance - Decatur (IL)

Bunch of Dust Creations Jeff has been an amazing agent to work with. He is always very informative and never hesitates to give you every option available to you. If you have a question he doesn’t have the answer to, he will figure it out for you no matter what. Jeff has always been available when needed and gets back in a timely manner when busy. He is one of the most personable people you will ever meet and makes you feel like a friend rather than a client. I would highly recommend Jeff to anyone looking for new insurance or anyone looking to make a change!

noor obaisi I had the pleasure of working with Juliette Chihade, and I cannot recommend her highly enough! Juliette went above and beyond to help my mom navigate the complexities of Medicare. She took the time to explain all the options in detail, answered every question with patience, and truly made the process easy to understand. What stood out the most was Juliette’s dedication to finding the best plan for my mom’s unique needs. She listened carefully to our concerns and made sure that we felt confident and well-informed every step of the way. Her professionalism and expertise were evident, and it was clear that she genuinely cared about my mom’s well-being. Thanks to Juliette, my mom now has a Medicare plan that works perfectly for her. If you’re looking for an insurance agent who is knowledgeable, reliable, and truly cares about her clients, Juliette Chihade is the one to call!

Cory Funston I worked with Pat on several insurance policies and he did well managing all the constant changes I had made during the process. New quotes were sent out quickly. We discussed several options for our homeowners policy and auto policy. Very happy with the service.

Tonya Rhodes I was very impressed and relieved to work with Randee. She knew what we needed asked for appropriate information and respected my time. I would highly recommend this office for your insurance needs.

Joni Vee I used Benke for commercial insurance since I purchased a building in Decatur in 2003. At first they were fine, but over time, the insurance just renewed & they provided no quote comparisons or assistance. Finally, they were acquired by AJ Gallagher & my agent Ted Miller stopped returning phone calls entirely. My premium has jumped 50% in 8 years, 25% from 2012 to 2013 alone. I have found many more eager & willing agents who have quote much lower prices & taken my business elsewhere.

Kay Jay Had an amazing experience with Agent Erech Pierson! He contacted me almost immediately after I requested the quote, he ran the numbers and got the lowest rate for me, and he made it all so easy! I HIGHLY recommend using them if you need any kind of insurance ☺️ Thank you! -Kim Y

Riley Renfro Hudson Good was very helpful with lowering my auto mobile insurance! Very kind and respectful through the whole process.

vergetta harris Cancelling my insurance after 20 years. Not because I did pay but because they want more money!