Nick Js Auto Repair - Jonesboro (GA)

5 /5 Redd Salley: My experience was Awesome ❤️ Customer Agent was very professional, Knowledgeable, and Caring. The process fast and smooth. Thank You. Nick J on Tara blvd is the best place in Jonesboro, GA to purchase a vehicle.

5 /5 Venetia Daley: I had an outstanding experience at Nick Jay’s Auto Repair! From the moment I walked in, I was impressed by how clean and organized the office was—something you don’t often see at auto repair shops. The environment was warm and inviting, which immediately made me feel comfortable and confident in their services. The customer service was truly exceptional. The staff was friendly, professional, and took the time to explain everything in detail. They made sure I was informed every step of the way. As for the work on my vehicle—it exceeded my expectations. Everything was done efficiently and with great attention to detail. My car hasn’t run this smoothly in years! If I could rate this place higher than a 5, I would. On a scale of 1 to 5, I give the entire establishment a 10. Highly recommended!

5 /5 Brian Love: Great job on diagnosing issue of my car. Highly recommend them. Accommodating to your needs. Received great customer service from the receptionist she was a doll. Understandable and reliable. Love the fact that Nick called me personally to explain the issue and eliminate any doubt that I had. Stay blessed guys and I will be returning for more work. Great advice and thanks again.

5 /5 Markitta Washington: So glad that my coworker recommended Nick Js to me. I received the run around with my car. Mr. Nick was very honest and solved my problem. The staff was very attentive and sweet. I appreciated it so much. They have a customer for life ❤

3 /5 AISHA THOMAS: I initially left a 5-star review because I believed the job was completed properly. However, within 2–3 days of picking up my vehicle, the check engine light came back on. I returned to the shop and was informed that I now needed to pay for replacement tubes—the same issue I initially brought the vehicle in for. During my first visit, Nick advised that a cleaning would resolve the problem, so I went forward with that service and a diagnostic, which totaled around $300. When the issue persisted and I expressed my frustration, Nick agreed to charge me only half the cost (about $150) for the parts needed to replace the tubes. I appreciated that gesture and paid it. Unfortunately, after all of this, the check engine light is still on. The last time I brought the car in, the service experience noticeably declined. I had left my vehicle there for two days and received no updates—I had to call in myself just to check on the status, which was concerning. At this point, I’ve spent nearly $500 and still do not have a resolution. I was quoted an additional $500 for another possible issue, but I decided not to move forward, as I didn’t want to risk spending $1,000 with no guaranteed fix. While I don’t think this is a bad shop, my overall experience lacked the thoroughness and follow-through I was hoping for. In hindsight, I feel that going directly to the dealership may have saved me from these repeated costs.