TMH Physician Partners - Primary Care in Southwood - Tallahassee (FL)

1 /5 Nori Gammons: AVOID: This was my first and, without question, my last visit to this facility. I was deeply disappointed by the staff’s lack of professionalism (the nurse practitioner included). The bedside manner was subpar, and I observed a troubling disregard for patient confidentiality. I overheard staff loudly discussing my test results in the hallway and asking if I was still in the room, without taking the time to check in on me directly. Additionally, when I left the room to ensure they were aware of my presence, the nurse assigned to provide me with my paperwork was on her personal phone, showing little urgency or attention to my needs. This experience was highly unprofessional and concerning.

1 /5 Ginie Chibuzor: Do NOT go here! Worst experience ever. I have pink eye, Dr. Hill also agreed I have pink eye, but she refused medicine for it. She also added that I should expect to get it in my other eye soon as well. Pink eye is painful, my eye is itchy and watering and she has me out here infecting everyone as it is so contagious. I now have to take more time to goto another clinic to get medicine for relief because Dr. Hill refuses to treat pink eye with medication.

1 /5 Chelsea Beechum: I started at the facility around 6 years ago while Dr. Standridge, Claire, Tal was practicing and it was always a great experience. We were treated like family and felt heard and seen. Since he has left, its literally been one of the worst offices Ive been too.. that is if you can even get an appointment. The negligence is so apparent and the lack of care is as well. Ive had to leave 5 voicemails and call consistently for 3 months just to schedule an appointment. No one ever picked the phone up or returned my voicemails. My daughter had a severe health issue that they sent her to get a MRI for. They still to this day, a year later have never called with the results. We had to end up going to the ER for care. We had an appointment today and I called 30 mins prior to let them know I was running 10-15 mins late and was told that would be fine. I unload my 3 kids after driving an hour to the appt just to be met with nasty attitudes, nurses eating popcorn, and talking negatively about the fact that I was 15 mins late. The call center did not make a note of my call so I was turned away and not seen. Dr Aaron said that they would not see me due to having another patient in the room. It was very disheartening. Believe the reviews for what they are, and I would recommend taking the time to research other options before choosing to come here for your care. You wont be treated like a patient and you most definitely wont be seen quickly. I will say that the only saving grace for this office space is the urgent care next door. Tal currently works here and It has some of the sweetest staff and makes you feel cared for they will get you in very quickly. 10/10 recommend them.

1 /5 Kitten Mittens: Went to fast care and they gave me an unsigned dr note. After my job rejected the note, I had to get it signed but this place absolutely refused to do so. I almost got fired from my job until about the 15th time I called begging for help. I talked to the rude workers behind the desk and we found out it had been signed all along… I was given the wrong copy. This place has traumatized me.

1 /5 Emier The Green Witch: If I could give absolutely no stars to leave a rating I would. This facility is absolutely awful when it comes to making sure the patients are actually taken care of regards to their medicine and referrals that need to be given out for other doctors. Not only do they not call you and remind you about appointments you risk actually losing your doctor due to the issue. You also risk being left months without actually getting the help that you need. The doctors and nurses are amazing but the staff that they have handling the calls is absolutely atrocious and really need new staff or a way to fix the systems