Terrys Automotive & Qwik Lube - Gainesville (FL)

5 /5 A Newsharm: Needed a nail removed from my tire and a plug. I called ahead and they said to come in. 15min later I was there and 15more minutes then I was on my way. Very happy with the job done right and no run around. I would definitely reccomend this place to others.

2 /5 Rob Henderson: Took my vehicle two times for tire rotation, oil, change and alignment. The first time was OK, except for the fact that they left greasy fingerprints all over the front of my car. The second time I took my car in when I got it back there was grease all over the leather seats, There were greasy fingerprints all over the front of the vehicle. This time I went back in and told Terry he had one of his people come out with a greasy rag To clean my leather seats and the front of my vehicle, I told that guy to stop and I left thinking that was the end of my business with Terry’s. The next day, my wife left in the morning and when I walked out into the garage, there were oil spots all over the floor. When she came back, I got up underneath the vehicle and looked, and there was oil all over the splash shield for the engine and oil dripping Off a couple of bolts. I took the vehicle back to Terry’s. They took it in the back they said everything was fine And all they can think is that the guy that changed the oil missed the opening where you put the oil in and it spilled all over the side of the engine. I do not think this is a very professional shop. Terry never extended any apology And was MIA both times after i asked for additional assistance. He immediately went back in the garage and never came back out. In addition on both visits, Terry does not call when the vehicle is ready to be picked up. On both occasions, I rode by the business several hours after i left it. The vehicle was moved to a different Parking spot than where I left it so I went in and on both occasions I was told oh I didn’t call you? I guess you want your vehicle back. I can’t imagine what would’ve happened if I would’ve had real mechanical work done at the shop. I would Research and go to another shop if you’re thinking of taking your vehicle here!

1 /5 Gregs Life Redneck Answers Reviews Repairs: Take your car somewhere else to get repair done . I took my car to them they said they fixed it but didnt did exactly the same thing after they returned the car . Would not return my money wanted more money to diagnose again.They had the car for almost a month! Would never return my calls then hung up on me when said I just wanted my car back. Came to get it was improperly stored they had rolled bad window down and car was full of water. Would not admit to rolling window down car has AC all windows up when dropped off.They have very expensive shop rate of 250 bucks a hour beware!!! They also seems marked up price of the part they said would fix my car by seems over 100%! They claim to do repairs right the first time is bullshit! They dont stand behind their work!!!!

1 /5 Zakary Woods: I asked them to take a look at the A/C in my car, however, the process and price of taking a look at it was never brought to my attention. I picked up my car (without A/C) and was informed I was being charged $300 in labor for solely evaluating my A/C. I was later informed (by another mechanic) that is state law for mechanics to obtain a customer signature to approve work to be done >$100. Despite bringing my car to Terry’s for multiple years and spending thousands of dollars, Terry didn’t seem to care about his shady charges.

5 /5 Darin Webb: I had an extended warranty and no one would work with the warranty. Saw that Terry did online and gave him a call. They fixed everything and filed with my warranty. I only had to pay for a few items. I highly recommend this shop. They shown integrity and honestly with any recommendation that needed to be completed.