1 /5 Kelly Park: I never post reviews but was so deeply disappointed in my most recent visit at Rose, that I needed to share so they hopefully can improve. I’ve been coming to Rose since it opened and have also referred many people to the salon as I live nearby. Unfortunately my last pedicure was extremely upsetting. My nail tech skipped about 5 steps of the pedicure process, not cleaning or scrubbing or doing any cuticle care as a typical pedicure includes. She essentially dipped my feet in water, cut my nails crooked (did not file or buff). And then put on color unevenly. I had asked her politely to do the steps she missed and she just stared at me and rolled her eyes. I had to flag down another nail tech and ask if they could fix three nails that were so uneven because my nail tech ran to the back room when she finished before I could take a look.
Now that I am home and can take a deeper look at my toenails. Every nail is uneven and the cut is jagged, sharp and digging into my skin. My two big toes have already broken because of the cut she did without filing. For someone who has been a loyal customer, this was an extremely unpleasant experience.