Orlando Health St. Cloud Hospital - St Cloud (FL)

1 /5 Cynthia Thompson: This place needs to be shut down…... PLEASE DONT GO TO THIS HOSPITAL!!!!!! This was on two separate visits that I had to go to the hospital with my dad for an emergency. Please do not go. This place is disgusting. They have blood on the floor with needle caps and bloody gauze stuck to the blanket they brought my dad. Looks as if the rooms don’t get cleaned just bed made. Nobody sanitize anything, They put us in a room that was very dirty and disgusting and unsanitized with blood on the floor again the same in the emergency room. My dad was there for three days. They never gave him a bath. They never helped him change his diaper or anything. Please do not go here. The staff are very rude which surprised me. She started yelling at my father because he couldn’t understand her because she had an accent. There is no doctor on staff only RN. I believe doctors are there once in the morning that’s it and then they leave for the rest of the day that’s what I was told. You have to speak with the doctor over a computer. We went for possible stroke for my dad we got there at 11:57am. My dad didn’t get any medication to bring his blood pressure down until after 2 o’clock. I was scared I was panicking because I thought my dad was going to die of a heart attack or severe stroke. They took my dad off the monitor because I kept asking them about his blood pressure going up and they got annoyed with me asking about his bp going up so they took him off the monitor and put him on this little box that he could put in the bed with him so I couldn’t see. I guess it was their way of stopping me from asking questions. The monitor kept going off due to how high his blood pressure was. I’m not sure if they’re short staffed or they just don’t have enough nurses to cover the patients. If you page a nurse they won’t come in until an hour an 30 minutes later. However they’ll answer the page but never send anyone. Adele his nurse sent out a page to the doctor they did not respond until the next day. The nurse in the picture was very nice and helpful as much as she can because she couldn’t speak fluent English however, she seemed and looked as if she was overworked and extremely tired. The doctor also told me do not bring him in if his blood pressure is over 200. Just give the medication that he told me to give him however I gave him the medication and it would not go down and he seemed upset that I brought him in the hospital.

5 /5 Brittany Lawson: By far the best experience we have had at a hospital. My husband had a procedure and the nurses were hands down amazing!!! Professional, helpful , funny (wonderful sense of humor ) and overall rock stars! The team of doctors also were helpful and so respectful . I couldnt have ask for such a better team. Did I mention they did everything in such a timely manner as well. I hope these amazing health care workers get the acknowledgment they deserve

5 /5 Deborah Raybuck: Every step of my experience at this hospital was a great experience. From going to the ER, the testing and then surgery to discharge was top notch! Nursing staff was great, especially Blair, Jackie, and Armando. The best part was the speed that they attended to me. Ive been to other hospitals and you sit and wait. And nobody can tell you whats going on. Every question I asked was answered. Im so happy that I have found a hospital that treats you like you matter!

5 /5 Lareina C. Rodriguez: Great experience! Everyone was so nice and made my 10 yr old son feel at home when he had to get his tonsils removed! He was really scared and they did everything to make him feel comfortable and ease his anxiety! They did a great job explaining everything to me and my husband and it was all a smooth check in process and no long waiting periods either! The surgery was done in 40 minutes and we were released quickly! Very good experience compared to other hospitals in Florida. I would recommend to anyone!

5 /5 Lynn Russo: Welcoming and on the ball from the moment I arrived until the time I left! Nurses were kind, caring, and knowledgeable! Dr. V explained the procedure before and the results after and made sure I understood. Caring professionals through and through! Thank you, everyone!