1 /5 Mars Parks: Had this appt scheduled since January. I received a text message before my appointment to check in. I checked in for my appointment on my phone, in the lobby, at 10:30am. I sat right in front of the receptionist. My appointment was scheduled for 11. At 11:30, I walked up to the front desk girl and asked her about my appointment. She told me that we would have to reschedule because my appointment was at 11. I told her I checked in and was sitting right in front of her for an hour, that I had waited a month for this appointment and really need to be seen today. She told me that everyone was too busy. I asked to speak with an office manager, she told me they didn’t have one and would take a message for the doctor and then scheduled me out to April. I sat, directly in front of this girl for an hour waiting for my appointment, after I checked in on my phone. Why not say something to the person if the check in didn’t go through? Why not acknowledge the person in general that’s sitting, waiting in your lobby? I was the only person in there, majority of the time waiting. Taking this poor practice as a sign to find another doctor.
