Luxury Nail Bar - Pensacola (FL)

5 /5 Erica Cassidy: I’ve always loved this place for my mani/pedi! My nail tech Kathy does my nails perfect every time, every shape I’ve got, she’s done excellent and she goes the extra mile for me and I love her for that! She isn’t too rough on messaging the legs when I get my pedi, always makes sure I’m comfortable and my water is perfect. She could almost put me to sleep. Never been rough, never grew a fungus under any nails. The other employees even when they’re walking around they still will acknowledge clients and give a hello or how are you! Pricing is reasonable!

5 /5 Lexi Powers: I went into Lux Nail Bar when I had a break at work after my nail broke. Its extremely uncomfortable for me when I have only one or two nails missing so I always end up ripping them off subconsciously. So it was nice when they said they could get me in right away. I also had them filled not even 2 weeks ago at another place and though the girl was very nice, she didnt assure that any of the acrylic that was popping up was removed and smoothed before filling so you could see the yellow and distorted lines in the middle of my nail. Andrew, my tech, explained that he would do his best to fix and seal them because lifting of the nail can lead to bacteria and mold if water gets in. He took his time to drill off the parts that needed to be fixed and filled them in. He was understanding that I didnt have time to get a new set and that I would have to do it next time. He worked with me to figure out how to hide the lines that he couldnt completely fix under the acrylic and did an absolutely amazing job on the French tip. He saved my nails! And I work in an environment where my appearance does mean something, so I was so very happy to leave with this set. I will definitely be coming back.

5 /5 Jessica Medina: Andrew did an amazing job on my Christmas nails! The shape, attention to detail and his ability to take my idea and make it a reality is truly incredible.

1 /5 Drew Shannon: Second pic is what I asked for. 1st one is what I got. They have a huge wall of colors but he told me they only had 4 browns to choose from and then he told me sorry ones being used so I only had these 2 colors. One basically looks black. When I first arrived he peeled my old nails off with an acrylic nail and it was painful- never seen this done they always soak them. Shape and design is way off. The nails were extremely thick and wide. All were different shapes, sizes and lengths. It felt extremely rushed as I saw him only put oil on 8 of my nails lol. I paid 67 for these plus I always tip. I decided to go back in the next day to ask them to take them off because I felt so embarrassed wearing them and they’re not what I asked for at all. I was so polite and even offered to pay. They made me explain it to literally 5 different people before they would seat me and fix it. And one of them was trying to make me point out the tech who did them which was very uncomfortable. The same guy told me nothings wrong with them they look just like the pic (if you truly believe that you’re in the wrong business). During me re-explaining it 5 different times they all talked in another language while looking at me making it very obvious that they were annoyed and talking badly about me. (Y’all aren’t sneaky and you’re extremely unprofessional). The girl who “fixed” my nails spoke to me once the entire time to say “clear color?” as she was already painting it on. I had to ask her to please fix the shape as she was just gonna repaint them. She didn’t ask me what I wanted at all. A very “let’s get this over with you’re a bother” attitude. And they’re still super crooked. Really bad experience. I would not recommend this place.

2 /5 Haley Baker: I’ve been here numerous times and my nails have always looked great, but I went today and they were a little busy so I don’t know if that’s what happened with my nails or if she didn’t know how to do a fill correctly. I didn’t really notice them until I stepped outside into the light but you can still see the color I had before and where the previous length of my nail begins which makes it look nasty and not clean at all.