Instic Health - Inverness (FL)

1 /5 Brittnee Shore: If I could give zero stars I would. This place is awful. I went the first month and told them I had low blood pressure and had to be careful with certain meds. They prescribed me a medicine that lowered it to the point I was blacking out. I attempted to reach out and was told they’d reach back out to me. A week later, I found out she was fired. I meet the new doc and she prescribed me a different med but it was giving me insomnia. I asked if we could lower it. She told me to cut it in half. I proceeded to call back saying I can’t because it’s a capsule. I kept calling and calling being told they would call in a new prescription. NOTHING! We go there to get help and they DO NOT help. Stay far, far away from this place for your mental health and wellbeing.

5 /5 Robert Larson: I became a patient in December of 2023. My nurse practitioner, Tammie Leydig, has been very helpful and informative guiding me through a medication change and thanks to her, Im doing very well. I feel very comfortable under her care.

5 /5 Regina Soria: This is the best mental health practice I have been to in many many years. My first experience was with Tammi and she made me feel so comfortable when I called to set up my first appointment. It was like I was chatting with a friend. Next I had my appointment and I could tell Dr Vernon was not only listening to me but she was also hearing me and thats a big deal!! Im so glad I found them!!

1 /5 Liz Windley: When I scheduled my appointment, they told me they would call me back after I filled out paperwork. A week passed without a call and I had to be the one to call back for an appointment. They told me I would have to wait at least 6 weeks for the next availability. Once the appointment time came, I received a voicemail stating to be there at my appointment time. I arrived 10 minutes early and wasn’t even greeted by the two people behind the desk. When I said hello, the guy, Erik, behind the desk was short and didn’t greet me, only asked for my name and before I even finished, he rudely interrupted me and said “we need to reschedule you.” Even after insisting the voicemail said to be there at my appointment time, he continued to interrupt me and cut me off mid sentence. I went to play the voicemail as proof insisting that I could fill out paperwork afterwards, but he rudely told me “there’s no need to be testy.” I responded with “please don’t be rude to me. I’m only trying to make this work and haven’t been on my psych meds in over 8 months and desperately need them” he said “am I raising my voice? No. So I’m not being rude.” Which I then responded with, “you don’t need to raise your voice to be rude.” He was condescending and gave me an appointment for a month and a half later. My husband called 30 minutes after I left the office to schedule an appointment just to see, and was given an earlier appointment time. I was discriminated against and I will never EVER recommend them to anyone. GO TO OCALA PEOPLE! Balanced well-being have me an appointment within a week and literally saved my life. Instic is careless, thoughtless, and all around a bad environment. Not at all designed for people on the brink of mental health.

5 /5 Claudia Miller: I Valarie Lockard, would like to share a wonderful expericenc I had yesterday with Tammi. I spoke with her to see if she could assist me in getting into tratment with a new provider/doctor, Dr. Patel whom I treated with while in hospital last week for the first time. He has never been my treating doctor before. I really like his professionalism and the way he worked with me on my case. However, when discharged from the hospital I was given a follow up appointment with a staff member PA insteaad of Dr Patel for month of August. The change I was requesting took most of the day speaking back and forth with Tammi who was so very patient, kind and respectable to me on each call. Finally the end result was that I had a new appointment date and time with Dr. Patel that was moved up from September to August. I just wanted to give a wonderful review to Tammi for he help and let her know how much she was appricated.