HCA Florida Northwest Hospital Emergency Room - Margate (FL)

4 /5 Mitchell Fine: The staff at the ER was attentive, caring and concerned when I arrived just before midnight with uncontrollable bleeding from a surgery on my ear earlier in the day at my dermatologist. Wound was cleaned and bleeding was stopped. Sent home after a couple of hours. Got to my dermatologist later that morning. If you need an ER, recommend Northwest highly.

1 /5 Wendi Castillo: I arrived at the ED on 2/21 at around 11:15pm with a bleeding head wound, severe head pain, nausea, dizziness and light sensitivity after a fall. I was immediately bandaged up to stop the bleeding and sat in the waiting room for about an hour and a half. I was moved to a room in the ED where they addressed my head wound. Two people couldnt find the staple gun so instead they used surgical glue and the hair approximation technique to address my wound. I laid in the room for another 2 and a half hours waiting for a CT scan which finally when someone came in, they said they couldnt find me because they were looking in the waiting room. The CT scan showed a possible brain bleed so I was admitted to monitor it. Seems to me for a possible brain bleed I shouldnt have been waiting 4 hours to discover that, given other cases in the waiting room didnt appear to be as urgent.

1 /5 Lexi Woon: Worst ER visit for my elderly mother. What a shame to call that place, my community hospital. They did not show any type of empathy or care for the elderly. You can clearly see that the staff there dont like their jobs and its just a paycheck for them. Im absolutely disgusted with HCA Northwest Hospital ER staff. UPDATE: I called the number from the owners response. No answer. I left a message a week ago, and no one has called back. Im not surprised. This hospital does not care about their clients, and it clearly shows.

1 /5 Tay B: Without having to go through a long diatribe. Took someone to the ER and the amount of time it took just to get the care for them to not be an extreme pain was over to 3 hours. This was once we were actually in an ER room. Once we were in the ER room at around probably 6:00, we did not get an actual room until about 4:00 in the morning. Ive unfortunately had to be in the hospital before and have never experienced that long of a wait. In this case it makes sense to where people will drive the extra distance to go to a more name brand Hospital. It was a very lackadaisical approach from the moment we stepped in. Nurses were more or less huddled up kind of next to each other chit chatting.. phones in hand...just a very slow approach to assist care. It was like a hang around as they were taking the blood pressure while noticing the patient was an extreme pain. No sense of urgency at any point. Im guessing if they dont consider it urgent despite what the patient is feeling then its not. At times there were some great nurses when we were moved to a different floor and particularly the cvicu. Other than those maybe four or five individuals, the entire experience was awful. I would definitely recommend to go elsewhere. The lack of communication is unacceptable in my opinion.

5 /5 Louis Wulf: Every one including the cleaning staff beyond wonderful. All medical staff including the surgeon Dr Joshua Moore was exceptional explaining all the aspects of the surgery and after care. Everyone had a smile on the face!!!