3 /5 danielle bruscato: I finally had a day off and decided to treat myself to a much-needed pedicure at my favorite nail salon. Unfortunately, my go-to nail tech, Ben, was out of town.
From the start of my appointment, the nail tech began pointing out everything wrong with my feet. Telling me I left my polish on too long, cut my nails too short, and had an ingrown nail. When I acknowledged the ingrown, she dismissed me with, “No, you don’t.” She then went on to criticize Ben, saying he doesn’t know how to fix ingrown nails. At that point, I decided to put my headphones in and try to enjoy the rest of my pedicure.
However, her behavior only got worse. She made a point of dramatically putting lint or debris onto the top of my foot, whistling at every piece she removed. It felt intentional, and when I finally spoke up and told her I didn’t appreciate how she was acting, her response was, “I just wanted you to see.” That’s when I realized she was being rude on purpose.
I was so overwhelmed and upset that I actually started crying. I sat there, just waiting for the appointment to be over. She apologized, but by then, the experience was already ruined. After years of coming to this salon, I never expected to be treated this way. I even reached out afterward, but never received a follow-up call.
