1 /5 Taylor Fab: If I could leave no star I would, but I am beyond disappointed with my experience at this salon. I went in for a full head of blonde highlights, hoping for a beautiful platinum look, but instead, my hair was destroyed. The stylist, Mindy, didnt use toner, leaving my hair with uneven blonde shades that dont even remotely resemble the platinum blonde I asked for. It looks yellow and patchy, and I am devastated. When I walked in to express my concerns, the lady who did my hair refused to help and actually said, to another stylist "You handle it because I will get nasty." How unprofessional! They supposedly called the manager, Marissa, who told them that toner wasnt included in the price and would be an additional charge. Are you kidding me? No one ever informed me about that, and its absurd that this was not addressed during my appointment.
My hair looks NOTHING like the inspiration picture I showed. This experience has been incredibly frustrating, and it’s so disappointing that the salon didnt make things right. I will never be coming back, and I strongly recommend you think twice before booking here.