Cozy Nails - Jacksonville (FL)

5 /5 Semegn Tilahun: I appreciate and love Cozy Nail. The service is amazing. Ive been coming here for years and wouldnt go anywhere else. Yes sometimes you have to wait, but patience is a virtue. They make sure i leave looking and feeling amazing. Each visit I witnessed from all the staffs, they are very friendly and try their best to give everyone the best experience possible. Thank you Cozy Nail!

5 /5 Alaya Hill: HIGHLY recommend. I relocated, and the talent and attention to detail at Cozy Nails is top tier. Pricing is just as good! When I go to get my nails done, a quiet relaxing environment is important to me, and this environment is Cozy! I’m so glad I found them.

5 /5 Kimberly Moritz: We go back and forth between New York and Jacksonville. The mani/pedis I’ve gotten at Cozy Nails are the very best of anywhere I’ve been. They look perfect and last longer than anywhere else. The salon is super clean and this mom and pop shop has the owners there doing a job to perfection every day. I make it a point to get my nails done here every chance I get. Don’t hesitate to make an appointment! They are the best in the nail business.

1 /5 Lisa Crawford: First of all, I get better pedicures for less elsewhere. The man was very controlling and I had to remind him to do the massage for the Deluxe Pedi. He barely scrubbed or removed callouses. Now to the manicure. I asked questions as I’m a random acrylic person. I rarely get them. But one thing I don’t like is super chunky nails. So as I was asking questions about filing down and such, the lady said “I know what I’m doing”. Which I found odd. I’m sure she does but she doesn’t know my preferences. And also I don’t know the process that well so I was, as the client, asking about it. Anyway, my nails turned out chunky and uneven. Some are shorter than others - one pinky nail is shorter than the other, for example. I went back because one jail was wonky and aiming sideways. I asked her to put a new one on and she didn’t. She added more sculpting material so now it looks worse. One nail is so thick at the cuticle, it’s catching in my hair and on towels. So, not only os this place expensive (and I tipped 20%) they don’t listen and their work is subpar. It’s like they no longer find joy in their work and resent their (new) clients.

3 /5 Ashley Jayco: Edit: Raising to 3 stars since they did contact me and I did go in for a "repair" on the nails. They rebuffed and polished my nails but the nails didnt really improve much since the issue which was the shaping and the fact that I had a gap between the acrylic and my skin that made the manicure look ready for a fill in. Also the lumps of acrylic under my nails are still there. Now the gap has polish over it so it at least blends with the rest of the nail I guess though its still a gap. All things considered they do look better but that is due to the fact that I paid an additional $15.00 at the time of the fix to upgrade to gel polish. I appreciate the attempt at a fix, I just wish time and effort had been put into that fix. Original Post: I came in a group of 3 for mani/pedis on Sunday, its Tuesday today and my nails have looked like they needed a fill in since I left. The shaping is very bad, there are gaps and missed spots on my nails, acrylic under my nails in hard lumps, and its very thick. The polish is also beginning to chip. Toes are the same. Bad experience and waste of $70.00