Community Medical Center of West Volusia Florida - DeLand (FL)

1 /5 Shonna Montgomery: If I could give this place 0 stars I would. How are they even still practicing ? Very unprofessional & disorganized. Marcelo is very rude & insensitive. He does not know how to treat to or talk to patients. Nothing is up to date, building is not up to par, no AC. The assistants are incompetent, they give you the wrong lab work, there’s always one mix up or another. The only people who are good at their job here are Sherry & Libby. Throw the whole business away & let Sherry start an independent practice. Byeeee.

1 /5 Shelby: Had a appointment today at 8:30 my Doctor Marcello Anayas didn’t even show up until 9:40. Okay whatever. Then he proceeds to come in and ask me questions. I’m trying to answer his questions but he’s asking me things don’t don’t even make sense and aren’t even relevant to my appointment. At this point I’m getting angry. He then tells me “ oh do you have memory issues or is all that hair on top of your head that’s making you forget things”. At this point I’m livid but I stay because I really needed to be at this appointment. He continues to be extremely rude even though he has me mixed up with another patient and then storms out before even helping me in any way or apologizing for his bad behavior. Not only was he yelling at me for no reason he was also yelling at his workers that were saying nothing and just letting him talk to me crazy.I’m not sure if he is racist or what was going on. No one should ever be treated with such disrespect. I’ve never been treated so badly to the point where I’m in my car screaming and crying just so I don’t punch him in the face. I’m hurt. This man does not deserve to be anyones doctor and will be reported for his actions.

1 /5 Racquel Binns: Wish I knew how to report Dr. Marcelo Anayas. Terrible customer service starting with the receptionist all the way back to the doctor. Dr. Mercelo needs to retire already. He seems confused and out of it. Doesn’t listen to my complaints and constantly cut me off when I’m talking. Dr comes off as insensitive and disoriented. The wait time is ridiculously long and you feel rush when you actually do get in. The condition of the place is awful, everything is untidy and just all over the place. The stench is unbearable sometimes I gag.

2 /5 Jamie Cabral: The nurse practitioner we saw was amazing and great with my daughter, but the building is disgusting. It is so run down, looks dirty, and even has boards up on the doors/windows. I was late to my appointment because I drove by the building twice and thought it was an abandoned facility!

5 /5 Dana Engelbert: I disagree with the low star comments. Today was our first visit and we saw Dr. Sherene and she was a complete doll!! Super informative and very fun and friendly. Made my son feel very comfortable.