1 /5 Melissa Crapser: Two years ago, Dr. Quander called me from her car phone. I didn’t see her again until the procedure room at the hospital. Two years later, I have an Endo and colonoscopy saw her for literally 1 min. and asked me in the OR if I wanted the endoscopy. I said your PA suggested it so I’m assuming I need it. I told her I was not aware it was a choice.She goes. Oh OK. Not knowing anything about me I don’t even feel confident she read my chart. That was the last time I saw her. never spoke to my husband and told him what went on post procedure, which is unacceptable. Had complications post colonoscopy, The operator got ahold of the hospitalist at the hosp., told the operator to have me come into the ER, still no call from Dr. Quander….called office manager, told her I needed info. on what was done, and have questions. She said they would see about it at the office, The PA’s name isn’t even on the recording for her even working there. so it’s secondhand info. whether you need a procedure or not. Ended up in the ER that night, bleeding after a colonoscopy is never good and the triage nurse was the one that told me what had been done in same day 2 hrs. prior. No word from Dr. Quander following up since I had complications after the procedure. Very, very poor way to deal with the patient with questions.
