BreezeMed Urgent Care - Naples (FL)

Deborah Ramos My husband is under the care of Dr Ralph Rodriguez and we are so thankful for his care, professionalism and high standard of care. His office staff is also highly professional in handling calls, questions and expediting what is needed. In my opinion, this doctor and his office staff should train the local medical offices around here.

Charlene Moore I had extensive back surgery. After six days in the hospital I was sent to Encompass. There are no words adequate enough to describe the warm welcome, the over-the-top knowledgeable and caring OT and PT staff, the amazing doctors and nurses, the compassionate aids, the professional housekeeping staff, and the restaurant-quality food. I wish there were more stars to give them. After nine days I was discharged. I was excited to go home but scared that the protective cocoon known as Encompass would not be close at hand. But they fully prepared me for everything I was going to face outside of their doors. I will forever be grateful to their expertise. Thank you, thank you, thank you!

Teagan White We’re traveling from western NY and our 9 month-old needed two urgent care visits during our week-long stay. This location was our second urgent care visit and the team went above and beyond! From the check in through to the doctor’s evaluation it was a smooth process and one with extra care. I’d ask Dr. Solano to be our pediatrician if it were possible. He was extremely methodical, educational (he showed us photos) and he was aware of how me, Mama, was handling a crying baby. While we hope to not need urgent care again, the reality of traveling with children may say otherwise. In that case I’d gladly bring my daughter back here. Many thanks to the entire team that cared for us. You made a huge difference for our family!

Carol Laboranti I was taken care of immediately. The nurses and PA were very attentive and understanding. I tested positive for the flu. They gave me very explicit directions on the medications they gave me also gave me directions on what I should do for the next few days I rate them a 10

Max Pollock Extremely knowledgeable doctor, clean office environment, and the staff is extremely friendly and helpful.

Bob Bynum I am experiencing mixed emotions while writing this review. I don’t want to sound mean or vindictive with my comments but I’m at the point where something needs to be done. I was admitted as a possible stroke victim. After spending 9 hours in the ER without much information on my situation. I grew restless and disturbed that none was forthcoming. The Hospital staff were all very professional. Doctors, nurses, techs, transportation, food service and housekeeping. Still, something was missing. When I finally got to my room things were better. The staff continued to be most professional. My only complaint at this point is it was now 10 PM and I had not been offered anything to eat or drink. I did ask for and received a cold glass of water. The next day I started having tests conducted. It wasn’t till after several tests, hours and lunch that I met two of my Doctors who discussed with me my situation and a plan of sorts. I was then told I might (would ) need to spend another night in the facility. These Doctors totally Impressed me. I was clear from the conversation they had both totally studied my chart. Their questions were directed at a better under standing of MY situation. Later on I met the Neurologist who was working my case and she too was throughly involved and knowledgeable. It was like they had been studying me all my life. I closed night two out at 9 or 10 o’clock with a late test. Went back to my room and tried to sleep. Day three began With optimism of gettin out. At about 11 am a doctor stopped by. He advised me that one of my tests done yesterday was not yet “read”. At about 1 PM I called the desk and asked to speak or relay a message to DR Vina. The desk told me that was impossible. I asked for an update on my plan from my DR. I was told he was off today. I had to drag the information out of the person that he had be replaced today by Dr Pino. I indicated to the desk person that I needed some information on my situation and I felt I like I was being held without information. She told me that I was free to go and they held no one “ hostage. “ This disturbed me and I disputed her claim. And then, right at the Pinnacle of my anger my Neurologist and her Resident entered the room. They briefed me on the situation and informed me on what was still lacking. I discussed with them MY problem. And my problem as a patient is the screwed up system of information between patient and doctor and the currency of the situation. Also, the crazy way questions are answered by the Red button responders at the nursing station. To be told that I was not being held hostage is not the right choice of words to tell the patient or CUSTOMER. YOU GUYS GET FIVE STARS IN PATIENT CARE BUT A MINUS ZERO IN EFFECTIVE COMMUNICATIONS WITH THE CUSTOMER (patient). Really, this hospital needs help keeping people informed during the transit of the health care system.

Tom & Chrissy Kinman My wife and I were sick after flying last week so we stopped in Oasis Fort Myers. The front desk was polite and efficient and the Dr Jose was friendly and helpful and sent us home with a script for meds. Thanks!